Brand Certified
Jimmy John's
3.7(270 reviews)
Certified by Jimmy John's • Mar 01, 2026
Business Details
8215 Metcalf Ave, Overland Park, KS
66204, United States
Certified by Jimmy John's • Mar 01, 2026
(913) 232-4900
Certified by Jimmy John's • Mar 01, 2026
https://locations.jimmyjohns.com/ks/overlandpark/sandwiches-990.html
Certified by Jimmy John's • Mar 01, 2026
About
Certified by Jimmy John's • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Jimmy John's • Mar 01, 2026
Hours
Certified by Jimmy John's • Mar 01, 2026
Reviews
3.7
270 reviews
5 stars
127
4 stars
55
3 stars
20
2 stars
15
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and fast service, there were several complaints about rude staff and inconsistent service quality.
Delivery Issues
Numerous reviews highlighted significant delays in delivery times, with many customers expressing frustration over orders taking over an hour.
Food Quality
Feedback on food quality was mixed; while some enjoyed the sandwiches, others reported stale ingredients and incorrect orders.
Customer Experience
Several customers noted positive experiences with staff remembering their orders and providing excellent service, contrasting with reports of poor customer interactions.
- VBVictoria Burche3 days ago5.0Hats off to this stores jimmy john crew! I ordered a toasted sandwich with no cheese because I’m very allergic. Our food came and my sandwich had cheese on it so I called the store and they apologized, got my order remade and through in a drink and chips for the inconvenience!!! Thank you jimmy john
- DGDavid GoodeFeb 19, 20262.0Staff was competent but no speaking made ordering confusing. And $27 a meal is a bit pricey for fast food.
- EAEduardo AvalosJan 21, 20263.0I've been wanting a jimmy John's for a while and decided to stop here. The sandwich was good but the service was bad didn't great me or say can I help you, all I got was stares from both employees.
- SFSteezy FitnessJan 7, 20265.0I come to this location at least once/twice a week because it’s close to job (Genesis of Kansas City) I came in today and the team already knew my order haha. I did a few words and they were on it! Crazy good service.
- B9Borhen 97Dec 30, 20255.0Jordan is the best . Sometimes I just walk to the store to buy something while I don't need anything just because Jordan service is great ..
Brand Certified Facts from Jimmy John's
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Certified March 01, 2026Yext Knowledge Graph
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