Jimmy John's

3.7
267 reviews

About

Sandwich Restaurant

Location

Jimmy John's
8215 Metcalf Ave, Overland Park, KS
66204, United States

Hours

Reviews

3.7
267 reviews
5 stars
126
4 stars
55
3 stars
19
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, professional, and accommodating, although some noted issues with rudeness and lack of attentiveness.

Food Consistency

While many reviews highlighted the quality and taste of the sandwiches, several customers reported receiving incorrect orders or food that was stale or poorly prepared.

Delivery Issues

Numerous customers expressed dissatisfaction with the delivery service, citing long wait times and missed orders, indicating that the 'freaky fast' promise is not consistently met.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in relation to food preparation areas and the overall environment of the store.
  • SF
    Steezy Fitness
    5 days ago
    5.0
    I come to this location at least once/twice a week because it’s close to job (Genesis of Kansas City) I came in today and the team already knew my order haha. I did a few words and they were on it! Crazy good service.
  • B9
    Borhen 97
    Dec 30, 2025
    5.0
    Jordan is the best . Sometimes I just walk to the store to buy something while I don't need anything just because Jordan service is great ..
  • BS
    Bryanna Simmons
    Dec 1, 2025
    5.0
    i come to this location mulitple times a month. staff is always friendly. order always correct and made quickly. love coming here!
  • SS
    STEVE
    Oct 31, 2025
    5.0
    Always great sandwiches. I love the Pepe ham sub. Their chips have that special crunch. And they have cherry coke.
  • PL
    Patrick Lynch
    Oct 16, 2025
    5.0
    Jordan ans the rest of the staff are professional, courteous and accommodating Thank you!