Service Speed
Many customers reported slow service and delivery times, often exceeding an hour, which contradicts the brand's promise of 'freaky fast' delivery.
Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and helpful, while others were described as rude or unprofessional.
Food Quality
While many customers enjoyed the sandwiches, there were complaints about incorrect orders, stale bread, and issues with food safety, including reports of food poisoning.
Cleanliness
Some reviews highlighted cleanliness issues, particularly regarding the dining area and food preparation practices.