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Jimmy John's

3.7
(182 reviews)

Business Details

8601 College Blvd, Overland Park, KS
66210, United States
(913) 339-6166

About

Sandwich Restaurant

Location

Jimmy John's
8601 College Blvd, Overland Park, KS
66210, United States

Hours

Reviews

3.7
182 reviews
5 stars
90
4 stars
31
3 stars
14
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service and delivery times, with many experiencing waits of over an hour.

Food Quality

While many enjoyed the sandwiches, there were complaints about incorrect orders and food quality, including instances of food poisoning.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude interactions and poor handling of complaints.

Cleanliness

Several reviews mentioned cleanliness issues, particularly regarding the dining area and food preparation.

Consistency

The location was described as inconsistent, with varying experiences in service speed and order accuracy.
  • JH
    Jenny Harootunian
    Feb 6, 2026
    5.0
    Quick and friendly service. Great sandwiches.
  • AH
    Anna H.
    Jan 3, 2026
    5.0
    Shout out to Christopher for the amazing service, thank you for the pickle chips. The food was made very fast and tastes great.
  • MS
    Michael Saft
    Nov 2, 2025
    5.0
    Jimmy John’s is always a solid choice for a quick and tasty lunch. The staff here is friendly and welcoming, and they keep things moving even when it gets busy during the weekday lunch rush. The sandwiches are fresh and consistent every time. Construction nearby has made getting in and out of the parking lot a little trickier than usual, but it’s still worth the stop. Service is fast enough to keep things convenient, even if it’s not lightning quick. Overall, it’s a dependable spot with great food and a friendly team that handles the lunchtime crowd well.
  • GA
    Glenda Arrington
    Jun 30, 2024
    3.0
    Jimmy John’s was a bit of a disappointment this morning, The employee didn’t ask me what bread, what sides or even what size sandwich. He asked for my phone number but did not ask if I wanted to redeem my reward today. I will order delivery next time.
  • JK
    Jared King
    Feb 8, 2023
    1.0
    Ordered online for pickup asap. Went in 30 minutes later and waited for 20 minutes, no food. 10+ people waiting for pickup orders as well. Very unorganized and taking more orders than they can fill at lunch.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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