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Fazoli's

4.4
(2106 reviews)

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Overland Park, KS. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
12045 Metcalf Avenue, Overland Park, KS
66209, United States

Hours

Reviews

4.4
2,106 reviews
5 stars
1,589
4 stars
197
3 stars
103
2 stars
67
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Kevin, Jazz, and Meme, highlighting their positive interactions.

Food Quality

Feedback on food quality was mixed; while some enjoyed the meals and found them delicious, others reported issues with taste and preparation, such as blandness and over-salting.

Cleanliness

Several reviews noted the cleanliness of the restaurant, contributing to a pleasant dining atmosphere.

Order Accuracy

There were complaints about order inaccuracies and issues with the app, indicating a need for improvement in this area.
  • YT
    yataha thomas
    Feb 24, 2026
    5.0
    When I walked in Kevin was there to greet me and he was very nice. He helped me figure out what was good to eat. What made it even better was that the cook made sure things were correct before giving it to Kevin. Overall service was FANTASTIC!!!
  • NT
    Noah T
    Feb 22, 2026
    5.0
    Fazolis the goat
  • VS
    Vincent Spargur
    Jan 31, 2026
    5.0
    Great food. Only problem I have is every time I order on the app, I have to call to have them add garlic butter sauce to two of my dishes since it had been removed from the app as an option.
  • DD
    Dexter
    Jan 18, 2026
    1.0
    The employees are super annoying and rude. Every time I go there, they mess up my order and they make it sound like it’s my fault and it makes me really mad. The restaurant looks like it was made in 1980s and just looks dirty
  • RR
    Raygan Renner
    Jan 17, 2026
    5.0
    I went through the drive thru last night to grab dinner for my family and just had to stop in to say that Kevin had AMAZING customer service. He was professional, respectful, and kind. It is rare to have a good pickup experience nowadays, and he just earned this specific location my loyal business! GREAT JOB KEVIN!

Frequently Asked Questions About Fazoli's

What kind of cuisine does Fazoli's in Overland Park specialize in?

Fazoli's specializes in fast, fresh Italian cuisine including pasta, pizza, and their Signature Unlimited Garlic Breadsticks.

What are the operating hours for Fazoli's drive-through in Overland Park?

The drive-through is open daily from 10:30 AM to 10:00 PM.

Brand Certified Facts from Fazoli's

Fazoli's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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