Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with service are mixed; some report excellent and friendly service, while others mention rude staff and long wait times.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
While many customers enjoy the fresh and tasty bagels, there are reports of inconsistent food quality and issues with cleanliness.
Cleanliness
Several reviews highlight cleanliness issues in the dining area and food preparation spaces.
Customer Experience
Customers express disappointment over the lack of dine-in options and the prioritization of online orders over in-store customers.
CS
Charlie Schell
Nov 17, 2025
5.0
Made a catering order for very early in the morning, and it was completely ready by the time I got there, and the two people working were kind and helpful!
TS
Tarek A. Sabha
Nov 17, 2025
5.0
Bagels are always fresh and succulent. Customer service is top notch, Samira and Ouiza are always wearing a great smile and very welcoming whenever I step into this particular store. They’re a part of the reason I have been a regular customer. I highly recommend Einstein bagels and this store.
KM
Kim Moore
Nov 10, 2025
5.0
Perfect to order on line and it was ready for pickup when I arrived. Everything was in the order. Much appreciated !
CM
Carrie Mitchell
Nov 9, 2025
5.0
Samira Hamadache provides outstanding service and ensured I had everything I needed as I traveled through Kansas City stopping at her location. Great place!!
DD
Darren Dutterer
Nov 6, 2025
5.0
Louisa and Samira were amazing!!! They always go out of my way to make my visit wonderful.