Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Justin, Samira, and Ouiza for their exceptional service.
Food Quality
The bagels and sandwiches received positive feedback for being fresh and delicious, with specific mentions of favorites like the Nova Lox bagel and Texas brisket sandwich.
Order Accuracy
Several reviews noted issues with order accuracy, including missing items and incorrect preparations, leading to customer frustration.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions and a lack of seating, indicating inconsistency in the dining environment.
Service Speed
Customers frequently commented on slow service, especially during busy times, with some expressing dissatisfaction over long wait times for their orders.
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Nimi Parker-Asante
Feb 24, 2026
5.0
The best bagels ever. This location is great. Justin and Mai were very friendly and gave awesome customer service. I'll definitely be coming back.
DM
Diane Margolies
Feb 7, 2026
5.0
Einstein Bros needs more employees like Ouisa (unsure of her name spelling) at the Antioch and 135th store. She greets customers upon arrival by name and knows their order. She should be given her own store to run. She has worked hard and has earned a promotion which is long overdue. She does the work of 5 people. Unlike the store at Antioch and College. That store is so mismanaged or unmanaged and should just shut down.
AA
Ali Ali
Feb 1, 2026
2.0
They forgot my creamer cheese 45 min go home and back
Manager not respect new customers
Only talking too much old customers he know very well.
I never even come back there place
Not great serious service there place.
Coffee cold not fresh.
I spend $25
BS
Bekah S
Jan 19, 2026
5.0
The staff was courteous and the restaurant was clean during our visit. We recommend the texas brisket sandwich on a jalapeno cheddar bagel, as well as the caramel cold brew.
Special shoutout to the staff: while we were sat eating our food, a customer came in who ranted his complaints about, of all things, the type-face of the menu. We were baffled sitting there listening to it, but to the staff's credit (especially the longer-haired gentleman taking the order), their customer service was remarkably professional as they sat through it and masterfully redirected to the order at hand.