Brand Certified
Dutch Bros Coffee
4.7(96 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
9721 Metcalf Ave, Overland Park, KS
66212, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/ks/overland-park/9721-metcalf-ave
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.7
96 reviews
5 stars
82
4 stars
6
3 stars
2
2 stars
4
1 star
2
- SSSawyer SilverFeb 23, 20265.0Employees are amazing! As someone with a stutter who often feels rushed when ordering, I felt very comfortable! Their “good vibes” motto is definitely true as these are the friendliest people you will talk to! They make me smile every time I go for a coffee. 1000/10 recommend!
- KLKarina LeonFeb 18, 20261.0I love dutch bros and I typically go the one close to my home, but this location is closer to my work and it's easier for me to stop by. Unfortunately the last couple times that I've visited this location I ask for my drinks with light ice and I receive a drink full of ice, it's been now three drinks that I order with light ice and do not receive that. I typically would order online but there is no option to select light ice. Unfortunately I am very disappointment in this location.
- JJJenniferFeb 2, 20265.0I experienced hands down the best customer service I have ever encountered at any business. Tyler and Sophie were absolutely amazing. They went above and beyond and I will visit this location simply because of how great my experience was with them. When I got my drink I mixed it too fast and it basically fizzed up and went everywhere in my car and on me. Tyler was so quick to react and even came outside in the freezing cold and wiped off the outside of my car out of the kindness of his heart. Sophie was right there helping making sure I had napkins and they both did everything possible to help and make sure I got my drink fixed as well as helped with the mess I made. They could have easily just given me napkins and gone about their day, but they went above and beyond in such a way that is so rare that I want to make sure they are recognized for what great and kind people they are. If there is a way to get this information to any regional manager or owner I would greatly appreciate it. They are both the type of people that deserve to at the very least manage their own locations some day.
- JJJessJan 25, 20265.0Friendly staff great service awesome drinks!
- RBRobert BacaJan 4, 20265.0Hands down the best coffee stop. This location, just like the others we have been to, provided great drinks and friendly service.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 9721 Metcalf Ave, Overland Park?
Dutch Bros Coffee at 9721 Metcalf Ave is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Fridays and Saturdays from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery services directly, but curbside pickup is available at this location.
Which payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I customize my drink orders at Dutch Bros Coffee?
Yes, the broistas are happy to customize your drink the way you'd like, whether ordering in person or through order ahead for usual customizations.
How can I get a free birthday drink at Dutch Bros Coffee?
Download the Dutch Bros app to receive a free drink reward on your birthday, or let your broista know when you visit if you don't have the app.
Are there sugar-free flavor options available at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What caffeine-free drinks are offered at Dutch Bros Coffee?
Caffeine-free options include handcrafted decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What are some nearby places of interest around Dutch Bros Coffee at 9721 Metcalf Ave?
Nearby notable places include Mr. Fix KC (furniture store), First Community Bank, and Texas Roadhouse (steakhouse restaurant), which customers might visit before or after getting their coffee.
Can customers visiting Dutch Bros Coffee also access banking services nearby?
Yes, First Community Bank and FNBO are close by, making it convenient to combine banking errands with a coffee stop.
Are there any healthcare or medical centers near Dutch Bros Coffee?
Yes, nearby medical centers include Midwest Pain Recovery Centers, Hormone Treatment Centers, and KC Family Doc, offering healthcare services close to the coffee shop.
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