Dunkin'

3.3
384 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Overland Park, KS for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7722 W 151st St, Overland Park, KS
66223, United States

Hours

Reviews

3.3
384 reviews
5 stars
150
4 stars
62
3 stars
38
2 stars
27
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Mixed reviews on staff friendliness; some customers praised individual employees while others noted rudeness and poor customer service.

Food Quality

Inconsistent food quality, with complaints about cold or poorly prepared items, particularly breakfast sandwiches and donuts.

Cleanliness and Organization

Concerns about cleanliness and organization in the store, with reports of messy conditions and disorganized service.

Product Availability

Frequent issues with product availability, particularly donuts, leading to disappointment among customers.
  • LW
    Laren White
    2 days ago
    1.0
    Came in today and was greeted by a young lady that was nice but she was pushed around by other worker while I’m talking to her, seemed kinda odd n rushed…idk Will be going to a different Dunkin doughnuts.
  • MK
    Muske Vamshi Krishna
    Nov 16, 2025
    1.0
    Worst store i have ever seen. Service is very very bad. They are treating consumers in a bad way
  • B7
    BigB 710
    Nov 1, 2025
    5.0
    Love the sweet tea!
  • KB
    Kevin Burns
    Oct 23, 2025
    3.0
    I feel like 3 stars is a stretch but I’m feeling generous. Went through the drive thru this morning around 8:15am. Ordered a bacon egg and cheese on a plain bagel toasted, hash browns and a medium double-double coffee. (I explained double the cream and double the sugar of a normal medium coffee) waited almost 15 minutes from the time of order to the time of getting my food. Coffee wasn’t made right and the hash browns were cold (cool to the touch). They at least got the sandwich right. No wonder this place is only hovering just above 3 stars.
  • RB
    R B
    Sep 7, 2025
    5.0
    Soooooo Goooooood! Great selection, fresh and delicious With a very friendly staff

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Overland Park, KS?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.