Chipotle Mexican Grill

3.1
716 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Stanley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8301 W 151st St, Overland Park, KS
66223, United States

Hours

Reviews

3.1
716 reviews
5 stars
274
4 stars
83
3 stars
36
2 stars
59
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of poor customer service and long wait times.

Cleanliness

The restaurant was often described as dirty, with overflowing trash, unclean tables, and unsanitary food handling practices.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, leading to dissatisfaction with the value for money.

Food Quality

Many customers complained about the freshness and quality of the food, including issues with undercooked rice and spoiled ingredients.

Management Issues

There were repeated mentions of poor management and staffing problems, contributing to the overall negative experiences reported by customers.
  • DO
    David Ortiz
    Nov 17, 2025
    3.0
    They really need to take time to properly clean their store. If you can't clean the dining area then how clean is the food prep and storage areas?
  • YK
    Yousuf Khan
    Nov 4, 2025
    1.0
    The atmosphere ruins everything, they say “open at 10:45” yet I’m standing out here at 10:55 and not a soul in sight. I would be more forgiving on small businesses but this is a whole franchise, atleast have some standards.
  • CS
    CHRIS SAATHOFF
    Oct 23, 2025
    1.0
    Went in at 2:00 and they aren’t serving food. This is the 2nd time.
  • RM
    R Dane Mehringer
    Oct 8, 2025
    2.0
    They were understaffed during lunch rush, with 2 people on the line for carry out while the line of people ordering in store was almost out the door. They need to figure out how to balance their operation so you aren’t in line for 20 minutes. After that long wait, we didn’t get the chips we ordered or the milk that came with my daughter’s meal. Disappointing considering the register employee was standing around with plenty of time between orders because the line was so bottlenecked.
  • ER
    eran reem
    Oct 7, 2025
    1.0
    I came to this Chipotle around 8:20 p.m. The person behind the counter seemed irritated, slamming food into the bowls and giving short, impatient answers. When it was my turn, I noticed there was no white rice. I asked if they had run out, and she snapped “yes.” When I smiled and said “really?”, she shouted back at me. A manager quickly stepped in after that, but by then I had already decided to leave without ordering. This is not the first time I have had a rude interaction at this location, and it is often not very clean either. Definitely disappointing compared to other Chipotle locations.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Stanley serve?

Chipotle Mexican Grill Stanley offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 8301 W 151st St, Overland Park?

The restaurant is open daily from 10:45 AM to 11:00 PM.