Chipotle Mexican Grill

3.0
727 reviews
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About

Mexican Restaurant
Chipotle Stanley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8301 W 151st St, Overland Park, KS
66223, United States

Hours

Reviews

3.0
727 reviews
5 stars
275
4 stars
84
3 stars
36
2 stars
60
1 star
272

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant consistently received complaints about being dirty, with overflowing trash cans and unclean tables.

Service Quality

Customers reported poor service, including rude staff interactions, long wait times, and prioritization of online orders over in-person customers.

Food Quality

Many reviews highlighted issues with food quality, including small portion sizes, incorrect orders, and unsatisfactory food freshness.

Management Issues

Frequent mentions of poor management practices, including understaffing and lack of training for employees, contributed to the overall negative experience.
  • PA
    Pam Agnew
    3 days ago
    1.0
    Wait in a slow moving line for 20 minutes to order and they have no fajita veggies. This happens frequently at this location. On the way out (after not buying anything) I see the trash bins overflowing onto the floor. Last time I was here they were only taking online orders, no walk ins. Save yourself the hassle, eat somewhere else.
  • AB
    Anthony Brink
    4 days ago
    1.0
    My best friend ordered chipotle and they cheaped out on both the rice and meat. A school lunch had more nutrients then that mean. Section 8.
  • CB
    Cliff Burton
    Dec 30, 2025
    1.0
    The bowls are very small even with double meat. 45 minute wait and not all of the options are available because they are out. It was 5:15 pm. Trash cans are always full.
  • LC
    Lisa Collier
    Dec 23, 2025
    1.0
    This is the first and last time we will ever go to this location. First, the glass doors upon entry were absolutely disgusting. It looked like dried liquid all over them. When we got there approximately 6:00 on a Tuesday, there were at least 9 people waiting on online orders. This was a bad sign. Waited about 15 minutes to get to order, when we did, they had literally no food. No chicken no rice, no vegetables. We were told we would have to wait by a gentleman that was not concerned at all. We left and so did the people behind us. We went to a different location. Absolutely terrible.
  • JS
    Jeffrey S
    Dec 17, 2025
    1.0
    This store needs serious ASM (Area Service Manager) attention. Does this location have a GM or is it being run by hourly staff (mostly teenagers)? If it does have a GM, they need a SERIOUS review of operations and standards. This place has TANKED in service, cleanliness, atmosphere and food quality. Most recent visit had one girl cleaning, no cashier, one line person who once running out of white rice, halted operations and took literally 10 minutes casually stocking the line while I guess some needed ingredients were being hurriedly whipped up. There were several employees in the back doing nothing / joking around, on the clock or not BAD look. 15 people in line and no one is even communicating to the customers on wait time, missing items or apologies. Nothing comped....they could not care less how much of people's time they were wasting. The dining room is ALWAYS filthy now. Trash overflowing onto the ground, food on the floor everywhere, no clean tables. I NEVER write reviews and know this industry well. I usually give the benefit of the doubt. We all have off days. But this location needs attention and standards need to be upheld. If current management is incapable of doing that, they need to be replaced. Or enjoy your increasingly lost revenue and well earned 1-star reviews.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Stanley serve?

Chipotle Mexican Grill Stanley offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 8301 W 151st St, Overland Park?

The restaurant is open daily from 10:45 AM to 11:00 PM.