Chipotle Glenwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Customers reported inconsistent food quality, including undercooked rice, stale chips, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inadequate portion sizes.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
WU
Wrong User
Dec 29, 2025
5.0
I really love this place!
I come here very often, because I live very close by.
The food is always delicious.
The workers are nice, they really try their best.
SE
Sydney Elizabeth
Dec 28, 2025
2.0
I have been waiting here for over twenty minutes on a pickup order. Not just me, but at least eight other customers. The customers going in and placing their orders are getting out quicker than I am. The fact that they don’t prioritize their pickup orders is baffling to me, especially when some customers have been standing around for a while. This is not a way to run a restaurant and I will not ever be placing a pickup order from this specific chipotle again. I wouldn’t recommend you do either.
GG
Gineidi
Dec 21, 2025
1.0
I’m pretty sure the burrito I got from here gave me food poisoning, something was definitely up with the chicken and I didn’t realize till after I ate it
MB
Meagan Bailey
Dec 21, 2025
3.0
I asked the guy working for some dressings and he told me that he couldn't give them to me and they were for online orders only. When I asked why not for all customers, he said I can tell you no but I can't tell them no...???? Make it make sense...
DD
Deanna
Dec 16, 2025
1.0
the workers here don’t care to pay attention to you they are short staffed and don't know what they are doing. I waited 30 minutes to pick up my online order and they did not pay attention to me once. They redid my order three times because one of the employees was not trained properly. I highly recommend The manager of that location work on their employees mannerisms and how to do their job properly.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Glenwood specialize in?
Chipotle Glenwood offers a customizable menu with Mexican dishes like burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 6879 W 91st St, Overland Park?
Chipotle Glenwood is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Glenwood offer pickup and delivery services?
Yes, Chipotle Glenwood provides both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Glenwood?
You can order online through their official ordering site at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What is Chipotle's approach to ingredients and food quality at the Glenwood location?
Chipotle follows its 'Food with Integrity' principle, using only 53 real ingredients that are responsibly sourced from humane and sustainable farms, without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Glenwood welcoming to the LGBTQ community?
Yes, the Glenwood Chipotle location welcomes LGBTQ customers as part of its inclusive environment.
What other dining options are available near Chipotle Glenwood?
Nearby eateries include Johnny Cascone's Italian Restaurant, Swig, Pie Five Pizza Co, Firehouse Subs, Wendy's, Five Guys, and Wingstop, offering a variety of cuisines like Italian, pizza, sandwiches, burgers, and chicken wings.
Are there fitness centers close to Chipotle Glenwood for pre- or post-meal workouts?
Yes, several gyms and fitness venues such as FIT House Kc, Inspire Fit, W. E. Fit, and Body Blast Boot Camp are located nearby for your workout needs.
Can I combine a visit to Chipotle Glenwood with a wellness appointment nearby?
Absolutely, nearby wellness providers include Functional Health KC (chiropractic and acupuncture), Transformative Physical Therapy, and Chiro One Chiropractic and Wellness Centers, perfect for combining a meal with your health routine.
How can I contact Chipotle Mexican Grill Glenwood for inquiries or feedback?
You can reach Chipotle Glenwood by phone at +1 913-652-0888 or email them at ks.0031.glenwood@chipotle.com.