Business Details
About
Mexican Restaurant
Chipotle Glenwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,053 reviews
5 stars
540
4 stars
206
3 stars
75
2 stars
51
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how they were treated.
Food Quality
Customers frequently reported issues with food quality, including cold meals, incorrect orders, and unsanitary conditions.
Portion Sizes
Many customers complained about skimpy portion sizes and being charged extra for additional ingredients, which contributed to overall dissatisfaction.
Management Issues
Reviews indicated poor management practices, including lack of accountability and failure to address customer complaints effectively.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
- MMMadeline2 days ago1.0I walked in the door at 10:45. The employees were all sitting around eating. They said “sorry we aren’t open”. I said “oh you don’t open at 10:45?” They argued with me that it wasn’t 10:45. I showed them the time on my phone and they said “well we’re just not open”. I won’t go back to this location.
- LMLORNA MOMPALANov 16, 20251.0Came in 10:03pm on Saturday 11/15 after my bartending shift, a good HOUR before close and made eye contact with a girl (had terrible fake eyelashes, you know the one) working the line. I said hello. She didn’t say a word, turned and walked away, came back over and said “what do you want?” . I guess hi hello how are you was too much to ask for. Terrible customer service for such mid food. If you’re so miserable just don’t work customer service girl.
- AGamor garciaNov 13, 20255.0Their food is always consistently delicious, the way this location runs, preps, cooks their food is far above any other location in the area. I am always happy with the quality of food I recieve. Their customer service is amazing, quick and to the point they get you in and out. At times this location can be busy and they are quick to cook up more food for their customers <3. Whatever you guys are doing at this location keep doing it because i am always deeply satisfied with each visit. Everyone working in there making it run like a well oiled machine, thank you guys so much ❤️. Best Location the one I will always go to.
- DBDeucie BradleyNov 4, 20251.0We go to this location because it's close to where we work. The customer service is poor, the portions are small, meaning you get more rice and toppings than meat. The later you go the worse it is. The chicken was dry and burnt and really spicy. I couldn't eat my food.
- DCDayton ClarreyOct 28, 20251.0Absolute worst location I wish I could rate them lower than one star because that is what they earned. I highly recommend if you want chipotle that you go to any other location because it is the only way to ensure you have no issues in getting stuff from them. I have left a yelp review detailing my horrible experience today as well but I am so irritated by how horrible my visit went I want to leave another where it could be seen. I went at about 11am to get a bowl for lunch and was locked out of the store because their system was down. I would have been happy to wait till it came back up if possible, or to pay in cash since I'm sure they have a payment outage procedure that could have rectified my issue. Instead I was disappointed as I always am when I go here. I really wanted some of their food and luckily I could get some from the 95th st. location, but I could not be paid to go back to the 91st location. I hope they have a serious overhaul to fix everything that is always wrong here.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Glenwood specialize in?
Chipotle Glenwood offers a customizable menu with Mexican dishes like burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 6879 W 91st St, Overland Park?
Chipotle Glenwood is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Glenwood offer pickup and delivery services?
Yes, Chipotle Glenwood provides both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Glenwood?
You can order online through their official ordering site at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What is Chipotle's approach to ingredients and food quality at the Glenwood location?
Chipotle follows its 'Food with Integrity' principle, using only 53 real ingredients that are responsibly sourced from humane and sustainable farms, without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Glenwood welcoming to the LGBTQ community?
Yes, the Glenwood Chipotle location welcomes LGBTQ customers as part of its inclusive environment.
What other dining options are available near Chipotle Glenwood?
Nearby eateries include Johnny Cascone's Italian Restaurant, Swig, Pie Five Pizza Co, Firehouse Subs, Wendy's, Five Guys, and Wingstop, offering a variety of cuisines like Italian, pizza, sandwiches, burgers, and chicken wings.
Are there fitness centers close to Chipotle Glenwood for pre- or post-meal workouts?
Yes, several gyms and fitness venues such as FIT House Kc, Inspire Fit, W. E. Fit, and Body Blast Boot Camp are located nearby for your workout needs.
Can I combine a visit to Chipotle Glenwood with a wellness appointment nearby?
Absolutely, nearby wellness providers include Functional Health KC (chiropractic and acupuncture), Transformative Physical Therapy, and Chiro One Chiropractic and Wellness Centers, perfect for combining a meal with your health routine.
How can I contact Chipotle Mexican Grill Glenwood for inquiries or feedback?
You can reach Chipotle Glenwood by phone at +1 913-652-0888 or email them at ks.0031.glenwood@chipotle.com.