Chipotle Oak Park Mall Food Court is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about small portion sizes and inadequate servings compared to other locations.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and negative attitudes.
Food Quality
Several customers reported issues with food quality, including cold food, stale ingredients, and unappetizing taste.
Availability of Items
Customers frequently noted that the location was out of key ingredients, leading to disappointment.
Cleanliness
Some reviews mentioned cleanliness issues, with reports of dirty conditions and unsanitary practices.
CM
Chloie Miles
Oct 26, 2025
1.0
$4 for a freaking drink yet they don’t allow refills? Want toppings? FORGET IT they won’t give you anything extra you’re asking for. $35 down the drain and for what?
AP
Alejandro Perez
Oct 24, 2025
1.0
Sooo, if you buy a drink at the chipotle in the mall. You don't get free refills, I mentioned they are the only chipotle in the KCMO, KC area that I know that doesn't give free refills. Must be a mall thing. Would be nice to see that on the sign but of course they won't do that or else you won't buy a drink. I could of bought a bigger drink from the other stores near buy for a dollar less and not get free refills but I went to them since I've always got free refills. Until today.
JT
Justice Thomas
Sep 25, 2025
5.0
Ms Selene (I hope I spelled her name correctly!) was amazing, professional, and courteous with her service and went above and beyond in helping me today!
MM
Mikaylen
Sep 12, 2025
1.0
If you are at the mall and want chipotle, go to the one 2 minutes away on 95 street. it is so much better than this one, and I left them a great review. They also charge higher because it's in the mall vs an actual chipotle.
LR
Lance Richardson
Sep 5, 2025
5.0
Nicholas was extremely kind and went above and beyond. Thank you Nicholas for helping me with my request!
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill at Oak Park Mall Food Court known for?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is the Chipotle Mexican Grill Oak Park Mall Food Court located?
It is located at 11513 W 95th St, Oak Park Mall, Overland Park, KS 66214, USA.
What are the operating hours for Chipotle Oak Park Mall Food Court?
Open Monday through Saturday from 10:30 AM to 8:00 PM, and Sunday from 10:30 AM to 6:00 PM.
Does Chipotle Oak Park Mall Food Court offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle at Oak Park Mall?
You can order online via their website at https://order.chipotle.com/ or through their app available on the Apple App Store.
Can I use gift cards and credit cards at Chipotle Oak Park Mall Food Court?
Yes, Chipotle supports gift cards and accepts credit card payments.
Is Chipotle Oak Park Mall Food Court inclusive and welcoming to all customers?
Yes, the restaurant welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Oak Park Mall Food Court?
Nearby you can visit Bacci GELATO for ice cream, Dillard's Men, Children, & Home for shopping, and Pneuma Pilates & Wellness for fitness and wellness.
How can nearby stores like Riddle's Jewelry or Kay Jewelers complement my visit to Chipotle?
After enjoying your meal at Chipotle, you can browse nearby jewelry stores such as Riddle's Jewelry or Kay Jewelers to shop for fashion accessories or gifts.
Is Chipotle at Oak Park Mall Food Court conveniently located for shoppers?
Yes, it is conveniently located within Oak Park Mall near many clothing stores like Forever 21, Chico's, and Banana Republic, making it a great spot for meals while shopping.