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Brand Certified

Chipotle Mexican Grill

3.5
(252 reviews)

About

Mexican Restaurant
Chipotle Oak Park Mall Food Court is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11513 W 95th St, Overland Park, KS
66214, United States

Hours

Reviews

3.5
252 reviews
5 stars
113
4 stars
40
3 stars
25
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.

Portion Sizes

A significant number of reviews mentioned consistently small portion sizes, leading to dissatisfaction with the value for money.

Food Quality

Several customers noted issues with food freshness and quality, including cold food and missing ingredients.
  • DS
    David Sprague
    Feb 22, 2026
    1.0
    Zero customer service skills. Didn't even say hi. Then kept stopping a door dash order for people that just showed up. Need major retraining.
  • KB
    KariD Barry
    Dec 11, 2025
    1.0
    We love Chipotle but this restaurant was one of the dirtiest Chipotle 's we have ever been in. Tables, floor, drink station, bathrooms all dirty. Like everywhere, they need more help!!
  • CM
    Chloie Miles
    Oct 26, 2025
    1.0
    $4 for a freaking drink yet they don’t allow refills? Want toppings? FORGET IT they won’t give you anything extra you’re asking for. $35 down the drain and for what?
  • AP
    Alejandro Perez
    Oct 24, 2025
    1.0
    Sooo, if you buy a drink at the chipotle in the mall. You don't get free refills, I mentioned they are the only chipotle in the KCMO, KC area that I know that doesn't give free refills. Must be a mall thing. Would be nice to see that on the sign but of course they won't do that or else you won't buy a drink. I could of bought a bigger drink from the other stores near buy for a dollar less and not get free refills but I went to them since I've always got free refills. Until today.
  • JT
    Justice Thomas
    Sep 25, 2025
    5.0
    Ms Selene (I hope I spelled her name correctly!) was amazing, professional, and courteous with her service and went above and beyond in helping me today!

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill at Oak Park Mall Food Court known for?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Where is the Chipotle Mexican Grill Oak Park Mall Food Court located?

It is located at 11513 W 95th St, Oak Park Mall, Overland Park, KS 66214, USA.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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