Caribou Coffee

4.2
322 reviews
A variety of holiday Caribou Coffee beverages surrounded by a Pumpkin Cream Cheese Muffin, French Toast Sandwich, and Chocolate Truffle Brownie, creating a cozy and indulgent atmosphere.

About

Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Caribou Coffee
9050 W 135th Street, Overland Park, KS
66221, United States

Hours

Reviews

4.2
322 reviews
5 stars
179
4 stars
77
3 stars
29
2 stars
16
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff vary significantly; some report friendly and helpful service, while others describe rudeness and lack of knowledge.

Speed of Service

Many customers express frustration with slow service, particularly during busy hours or at the drive-thru.

Drink Quality

While some customers praise the coffee and drinks, others report inconsistencies in quality, including weak or improperly made beverages.

Cleanliness and Atmosphere

The establishment is generally noted for its clean and pleasant atmosphere, making it a good place to relax or work.

Operational Issues

Customers frequently mention problems with availability of items, incorrect orders, and inconsistent opening hours.
  • GP
    garrett pulliam
    1 day ago
    1.0
    Worst place i have ever been too waited 15 min waiting to be served they where all just taking in the lobby while the girl was on here phone in the drive thru
  • HL
    Hollie Laney
    2 days ago
    1.0
    I don’t drink coffee, but I regularly come to Caribou for the oatmeal. The baristas working today had no idea how to make it, acted annoyed that I even asked, and the whole interaction felt rude and unprofessional. This was hands down the worst treatment I’ve ever had at a Caribou.
  • SJ
    Sophia Jennings
    Nov 1, 2025
    2.0
    This was a convienient stop for us, however the coffee and experience was less then desired. I started asking the lady taking my order what her largest iced size was, she replied that it was an extra large. I asked her how many ounces that was and she said she wasn’t sure then to place my order for an extra large white chocolate hazelnut quad shot breve, iced. I pulled around to the window and Paid over eight dollars for a drink that didn’t look right. I kept hearing her tell the kid making it that it was a mocha- and then I asked if she got the breve part and she had no idea what that meant. I got my coffee and confirmed there was 4 shots of espresso because it was very light. The kid asked me “4 shots of caffeine?” I reiterated espresso. There was not. The coffee was very weak, the staff was not knowledgeable and even when getting my order wrong there was no attempt to fix it. I would not return.
  • PB
    Paul Blair
    Sep 27, 2025
    5.0
    Never disappoints!
  • LN
    Linh Nguyen
    Sep 18, 2025
    5.0
    Staff handled our large group well.

Frequently Asked Questions About Caribou Coffee

What are the operating hours of Caribou Coffee in Overland Park?

Caribou Coffee in Overland Park is open daily from 6:00 AM to 6:00 PM.

Does Caribou Coffee offer delivery services at this location?

No, delivery services are not offered at this Caribou Coffee location.