Caribou Coffee

4.2
321 reviews
Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Caribou Coffee
9050 W 135th Street, Overland Park, KS
66221, United States

Hours

Reviews

4.2
321 reviews
5 stars
178
4 stars
76
3 stars
29
2 stars
16
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unhelpful staff, and lack of knowledge about menu items.

Coffee Quality

While some customers praised the coffee, others noted inconsistencies in quality, with complaints about weak drinks and incorrect orders.

Staff Friendliness

Feedback was mixed regarding staff friendliness; some customers experienced rude interactions, while others highlighted friendly and helpful employees.

Convenience

The location's convenience was appreciated, but issues with drive-thru service and operational hours were frequently mentioned.
  • CM
    Carl Mayer
    Dec 6, 2025
    1.0
    Poor Service, unhappy employees, recommend you drive a quarter mile down the road to get what you’re looking for.
  • GP
    garrett pulliam
    Nov 23, 2025
    1.0
    Worst place i have ever been too waited 15 min waiting to be served they where all just taking in the lobby while the girl was on here phone in the drive thru
  • HL
    Hollie Laney
    Nov 22, 2025
    1.0
    I don’t drink coffee, but I regularly come to Caribou for the oatmeal. The baristas working today had no idea how to make it, acted annoyed that I even asked, and the whole interaction felt rude and unprofessional. This was hands down the worst treatment I’ve ever had at a Caribou.
  • SJ
    Sophia Jennings
    Nov 1, 2025
    2.0
    This was a convienient stop for us, however the coffee and experience was less then desired. I started asking the lady taking my order what her largest iced size was, she replied that it was an extra large. I asked her how many ounces that was and she said she wasn’t sure then to place my order for an extra large white chocolate hazelnut quad shot breve, iced. I pulled around to the window and Paid over eight dollars for a drink that didn’t look right. I kept hearing her tell the kid making it that it was a mocha- and then I asked if she got the breve part and she had no idea what that meant. I got my coffee and confirmed there was 4 shots of espresso because it was very light. The kid asked me “4 shots of caffeine?” I reiterated espresso. There was not. The coffee was very weak, the staff was not knowledgeable and even when getting my order wrong there was no attempt to fix it. I would not return.
  • PB
    Paul Blair
    Sep 27, 2025
    5.0
    Never disappoints!

Frequently Asked Questions About Caribou Coffee

What are the operating hours of Caribou Coffee in Overland Park?

Caribou Coffee in Overland Park is open daily from 6:00 AM to 6:00 PM.

Does Caribou Coffee offer delivery services at this location?

No, delivery services are not offered at this Caribou Coffee location.