Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Numerous customers reported poor service, including long wait times, unhelpful staff, and lack of knowledge about menu items.
Coffee Quality
While some customers praised the coffee, others noted inconsistencies in quality, with complaints about weak drinks and incorrect orders.
Staff Friendliness
Feedback was mixed regarding staff friendliness; some customers experienced rude interactions, while others highlighted friendly and helpful employees.
Convenience
The location's convenience was appreciated, but issues with drive-thru service and operational hours were frequently mentioned.
CM
Carl Mayer
Dec 6, 2025
1.0
Poor Service, unhappy employees, recommend you drive a quarter mile down the road to get what you’re looking for.
GP
garrett pulliam
Nov 23, 2025
1.0
Worst place i have ever been too waited 15 min waiting to be served they where all just taking in the lobby while the girl was on here phone in the drive thru
HL
Hollie Laney
Nov 22, 2025
1.0
I don’t drink coffee, but I regularly come to Caribou for the oatmeal. The baristas working today had no idea how to make it, acted annoyed that I even asked, and the whole interaction felt rude and unprofessional. This was hands down the worst treatment I’ve ever had at a Caribou.
SJ
Sophia Jennings
Nov 1, 2025
2.0
This was a convienient stop for us, however the coffee and experience was less then desired.
I started asking the lady taking my order what her largest iced size was, she replied that it was an extra large. I asked her how many ounces that was and she said she wasn’t sure then to place my order for an extra large white chocolate hazelnut quad shot breve, iced. I pulled around to the window and Paid over eight dollars for a drink that didn’t look right. I kept hearing her tell the kid making it that it was a mocha- and then I asked if she got the breve part and she had no idea what that meant. I got my coffee and confirmed there was 4 shots of espresso because it was very light. The kid asked me “4 shots of caffeine?” I reiterated espresso. There was not.
The coffee was very weak, the staff was not knowledgeable and even when getting my order wrong there was no attempt to fix it. I would not return.
What are the operating hours of Caribou Coffee in Overland Park?
Caribou Coffee in Overland Park is open daily from 6:00 AM to 6:00 PM.
Does Caribou Coffee offer delivery services at this location?
No, delivery services are not offered at this Caribou Coffee location.
Can I order ahead or use mobile ordering with Caribou Coffee?
Yes, you can order ahead and use mobile ordering through their app available on both Apple App Store and Google Play.
What kind of products can I find at Caribou Coffee?
At Caribou Coffee, you can find coffee, iced coffee, mochas, lattes, hot chocolate, cold press coffee, tea, breakfast items including sandwiches, bagged beans, K-Cup® pods, merchandise, and gift cards.
Does Caribou Coffee accommodate dietary preferences such as vegan or dairy-free?
Yes, Caribou Coffee offers vegan and dairy-free options including oat milk and other plant-based beverages.
Is there drive-thru service available at Caribou Coffee?
Yes, this Caribou Coffee location includes a drive-thru for customer convenience.
Are families and children welcome at this Caribou Coffee?
Yes, the location welcomes families and children and also offers a children's menu.
Which nearby attraction can I visit before or after grabbing coffee at Caribou Coffee?
You can visit the Overland Park Soccer Complex nearby, which is great for enjoying some active outdoor sports before or after your coffee.
Is there a convenient place to refuel your car near Caribou Coffee?
Yes, QuikTrip gas station and convenience store is nearby, perfect for refueling your car or grabbing quick snacks along with your coffee visit.
What family services are located near Caribou Coffee that may interest customers with children?
Little Sunshine's Playhouse and Preschool is close by, providing childcare and early education services which might be useful for families visiting the area.