Numerous customers reported poor service, including long wait times, inattentive staff, and rude interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about dry wings, incorrect orders, and overall dissatisfaction with the taste.
Cleanliness
Several customers noted unsanitary conditions, particularly in restrooms and on tables, contributing to a negative dining experience.
Management Response
Customers expressed frustration with management's lack of responsiveness to complaints and issues, indicating a need for better oversight.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed the food when it met expectations.
MG
Maraya Goreiry
Nov 17, 2025
2.0
I got very cold fries that was dry and chewy, it has lots of oil too. They chicken was not the best, it was like they just microwaved old chicken and poured sauce over it. It was not fresh at all
CP
Caleb Park
Nov 8, 2025
1.0
Absolutely horrible experience at this Buffalo Wild Wings. Our server, the one with the ratchet faded bun, had the nastiest attitude I’ve ever seen in a restaurant. From the second we sat down, she acted like serving our (entirely Asian) table was a burden. She ignored us for almost two hours, never refilled our waters once (as seen in photo), and only seemed eager to check on her white tables nearby.
Three of our orders were wrong — three! — and when we sent one back, she somehow managed to bring it out wrong again. One person’s meal never even showed up until the rest of us were basically finished. The complete lack of attention, professionalism, and basic respect was astonishing.
It’s one thing to have bad service, but this felt personal. I’ve never felt so disrespected dining out. I tried to be gracious as a fellow service worker, but Buffalo Wild Wings needs to seriously retrain (or replace) their staff because this was beyond unacceptable. Don’t waste your time or money here.
TE
The Elitists
Nov 5, 2025
1.0
Ordered a mobile order 20 minutes before leaving to pick it up, showed up to an empty restaurant so you’d think my food would be done, nope. Had to sit down and wait an extra 10 min for them to make my order of 20 boneless wings and fry’s. After finally getting my food I had no ranch and to forks like I asked for. Came back inside to get my ranch, that took another 5 min. Checked the bag and he gave me spoons instead of forks. Not to mention my boneless wings had little to no sauce more like a glorified chicken nugget than a wing
LP
Laxmi priya
Oct 28, 2025
1.0
We are here multiple times and everyone were good but on tuesday 28th Oct a white lady served us food, Very rude service. The waitress was disrespectful, didn’t listen to our order properly, never checked on us, and didn’t even say thank you or offer drink refills.
MS
Mike Sisk
Oct 25, 2025
2.0
The restrooms were absolutely disgusting. Service was odd. She seemed attentive, but then would disappear basic buffalo wild wings food I will say it was fresh and hot.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Overland Park specialize in?
Buffalo Wild Wings in Overland Park specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours for Buffalo Wild Wings on weekdays?
From Monday to Thursday, Buffalo Wild Wings is open from 11:00 AM to midnight. On Friday, it is open from 11:00 AM to 1:00 AM.
Does Buffalo Wild Wings in Overland Park offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, so you can order food to go.
What is the address and contact number for Buffalo Wild Wings in Overland Park?
Buffalo Wild Wings is located at 13749 Metcalf Avenue, Overland Park, KS 66223. The phone number is +1 913-227-4688.
Can I find Buffalo Wild Wings online for more information and updates?
Yes, you can visit their official webpage at https://www.buffalowildwings.com/locations/us/ks/overland-park/13749-metcalf-ave/sports-bar-190/ for the latest information.
What nearby businesses or services are close to Buffalo Wild Wings in Overland Park?
Nearby notable places include Premier Sports Management, Essential Chapel, and Inspired Closets Kansas City, offering services like professional consulting, religious activities, and home improvement.
Are there convenient transportation options near Buffalo Wild Wings in Overland Park?
Yes, North Starr LLC provides transportation services near Buffalo Wild Wings, which could help you get to the location with ease.
What other dining options are available near Buffalo Wild Wings in Overland Park?
Nearby dining options include KOMOTODO SUSHI BURRITO offering sushi and poke, Firehouse Subs serving sandwiches, and Qdoba providing Mexican cuisine.
Does Buffalo Wild Wings in Overland Park have social media presence where customers can follow updates?
Yes, Buffalo Wild Wings has an official Facebook page at https://www.facebook.com/460390067308115 for updates and interactions.
What time does Buffalo Wild Wings close on Sundays?
On Sundays, Buffalo Wild Wings closes at 11:00 PM.