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Arby's

3.7
(882 reviews)
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Business Details

9525 Santa Fe Dr, Overland Park, KS
66212, United States
(913) 383-1700
http://www.arbys.com/locations/us/ks/overland-park/9525-santa-fe-dr/store-5881
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9525 Santa Fe Dr, Overland Park, KS
66212, United States

Hours

Reviews

3.7
882 reviews
5 stars
335
4 stars
226
3 stars
158
2 stars
76
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported cold or poorly prepared items.

Service Experience

Service quality varies significantly; some customers highlighted friendly staff, while others experienced rudeness and slow service.

Cleanliness

The restaurant is generally reported as clean, but some reviews noted areas needing improvement.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and delivery.

Staff Friendliness

Many customers appreciated the friendliness of the staff, with specific mentions of individual employees providing excellent service.
  • CM
    Christina Monroe
    Feb 13, 2026
    5.0
    Everytime I come to this location the roast beef is made with love, the fries are warm and greeted with friendly employees. Thank you for giving great food and service.
  • NR
    Nom-nom Reach
    Jan 28, 2026
    2.0
    Old guy in the drive thru window was pretty rude for no reason, muttering expletives under his breath when paying with cash
  • KL
    Kaitlyn Lindsey
    Dec 26, 2025
    5.0
    they were super nice one woman even. said hi to my lil boy its very good
  • JP
    John Poersch
    Dec 11, 2025
    5.0
    I love their roast beef and cheddar sandwiches, the crinkle fries are damn good also. The restaraunt is always clean, and napkins/straws are well stocked. Very friendly staff who always completes my order correctly the first time.
  • KM
    Kevin Marsh
    Nov 23, 2025
    5.0
    My roast beef sandwich was huge. Thanks to the preparer! Yum.
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