Arby's

3.7
880 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
9525 Santa Fe Dr, Overland Park, KS
66212, United States

Hours

Reviews

3.7
880 reviews
5 stars
333
4 stars
226
3 stars
158
2 stars
76
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some items were reported as fresh and tasty, while others were described as stale or poorly prepared.

Service Experience

Service quality varied; many customers praised friendly staff, but there were complaints about order accuracy and slow service.

Cleanliness

The restaurant is generally reported as clean, but some reviews mentioned issues with cleanliness and maintenance.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and delivery.
  • KL
    Kaitlyn Lindsey
    Dec 26, 2025
    5.0
    they were super nice one woman even. said hi to my lil boy its very good
  • JP
    John Poersch
    Dec 11, 2025
    5.0
    I love their roast beef and cheddar sandwiches, the crinkle fries are damn good also. The restaraunt is always clean, and napkins/straws are well stocked. Very friendly staff who always completes my order correctly the first time.
  • KM
    Kevin Marsh
    Nov 23, 2025
    5.0
    My roast beef sandwich was huge. Thanks to the preparer! Yum.
  • DP
    Diana Plas
    Oct 21, 2025
    3.0
    When I order my food I expect to be 2 things. Hot and what i ordered. Sadly it wasn't either of those. I ordered a ruben, how do you hear gyro when I specifically asked for a ruben?? Also, even if you thought I said gyro wouldn't you ask me which type?? The lamb meat literally tastes like dog food! Also, didn't get the cup of cheddar that I freaking paid for?!?
  • BB
    Brayden
    Oct 15, 2025
    5.0
    beeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeef (indeed had the beef)