Wendy's

3.6
817 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2310 S Cedar St, Ottawa, KS
66067, United States

Hours

Reviews

3.6
817 reviews
5 stars
292
4 stars
208
3 stars
125
2 stars
68
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported poor service and long wait times.

Food Temperature

Many customers complained about receiving cold food, while a few noted that their meals were hot and fresh.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restroom.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for better attention to detail.

Overall Experience

While some customers enjoyed their meals and had positive experiences, others expressed dissatisfaction with the quality and service.
  • LH
    Lillyth Hall
    Nov 23, 2025
    5.0
    I think her name was Rachel! She was amazing at the drive through and so kind! Helped me out and all with a smile!
  • MR
    Michael Reyes
    Nov 1, 2025
    3.0
    Not very fast getting your food to you and couple of the workers dont pay attention to what you tell them you want and mess up the order.
  • CS
    Cindy Stanley
    Oct 23, 2025
    4.0
    Son of baconator. Could have been a bit warmer but it was very tasty. Fries and coke were good too.
  • LK
    Leanna Kresse
    Oct 20, 2025
    3.0
    Burger was cold
  • WF
    Whitney Frizell
    Oct 1, 2025
    4.0
    I went here for breakfast for the firs time. Their honey chicken biscuit has big potential. So yummy...but the grease just drops off and you can feel it running everywhere. I got the Cinnabon pul apart...it was rock hard. 😞 For lunch I usually get a cup of chili and a baked potato. Usually pretty yummy. Service is always pretty good!

Frequently Asked Questions About Wendy's

Is Ottawa Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Ottawa, KS?

The drive-thru is open daily from 8:00 AM to 11:00 PM.