Wendy's

3.6
812 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2310 S Cedar St, Ottawa, KS
66067, United States

Hours

Reviews

3.6
812 reviews
5 stars
288
4 stars
206
3 stars
126
2 stars
68
1 star
124

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold or poorly prepared food, including cold burgers and hard biscuits.

Service Issues

Several reviews highlighted poor customer service, including slow service and unhelpful staff.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty tables and bathrooms.

Positive Experiences

Some customers praised the friendly staff and good service, particularly during late-night visits.

Inconsistent Experience

Feedback indicated a mix of experiences, with some customers enjoying their meals while others had significant complaints.
  • MR
    Michael Reyes
    Nov 1, 2025
    3.0
    Not very fast getting your food to you and couple of the workers dont pay attention to what you tell them you want and mess up the order.
  • CS
    Cindy Stanley
    Oct 23, 2025
    4.0
    Son of baconator. Could have been a bit warmer but it was very tasty. Fries and coke were good too.
  • LK
    Leanna Kresse
    Oct 20, 2025
    3.0
    Burger was cold
  • WF
    Whitney Frizell
    Oct 1, 2025
    4.0
    I went here for breakfast for the firs time. Their honey chicken biscuit has big potential. So yummy...but the grease just drops off and you can feel it running everywhere. I got the Cinnabon pul apart...it was rock hard. 😞 For lunch I usually get a cup of chili and a baked potato. Usually pretty yummy. Service is always pretty good!
  • MC
    Michelle Cain
    Sep 16, 2025
    2.0
    Spent 42$ bucks there's today for 2 people. Got the Cinnabon pull apart bread and it was hard as a rock. My dog didn't even want to eat it, which is wild! Get your stuff together Wendy's!

Frequently Asked Questions About Wendy's

Is Ottawa Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.