Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with cold or poorly prepared food, including cold burgers and hard biscuits.
Service Issues
Several reviews highlighted poor customer service, including slow service and unhelpful staff.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and bathrooms.
Positive Experiences
Some customers praised the friendly staff and good service, particularly during late-night visits.
Inconsistent Experience
Feedback indicated a mix of experiences, with some customers enjoying their meals while others had significant complaints.
MR
Michael Reyes
Nov 1, 2025
3.0
Not very fast getting your food to you and couple of the workers dont pay attention to what you tell them you want and mess up the order.
CS
Cindy Stanley
Oct 23, 2025
4.0
Son of baconator. Could have been a bit warmer but it was very tasty. Fries and coke were good too.
LK
Leanna Kresse
Oct 20, 2025
3.0
Burger was cold
WF
Whitney Frizell
Oct 1, 2025
4.0
I went here for breakfast for the firs time. Their honey chicken biscuit has big potential. So yummy...but the grease just drops off and you can feel it running everywhere. I got the Cinnabon pul apart...it was rock hard. 😞 For lunch I usually get a cup of chili and a baked potato. Usually pretty yummy. Service is always pretty good!
MC
Michelle Cain
Sep 16, 2025
2.0
Spent 42$ bucks there's today for 2 people. Got the Cinnabon pull apart bread and it was hard as a rock. My dog didn't even want to eat it, which is wild! Get your stuff together Wendy's!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ottawa, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ottawa, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (785) 242-3410.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ottawa Wendy’s serve breakfast?
Yes, this Wendy’s location in Ottawa, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Ottawa, KS?
The drive-thru is open daily from 8:00 AM to 11:00 PM.
Does this Wendy's location in Ottawa, KS serve breakfast?
Yes, breakfast is served daily with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or pickup?
You can order via the Wendy's app or at order.wendys.com by selecting the Ottawa location.
What payment methods does Wendy's in Ottawa, KS accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's in Ottawa, KS currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
How can I contact Wendy's Ottawa location for feedback or questions?
You can call (785) 242-3410 or reach the Customer Care team via the Wendy's Contact page or live chat.
Are there any nearby gas stations close to Wendy's in Ottawa, KS?
Yes, nearby gas stations include Casey's, BP, Phillips 66, and Conoco, which are convenient if you're refueling before or after your meal.
What hotels are located near Wendy's in Ottawa, KS?
Nearby hotels include Econo Lodge, SureStay By Best Western Ottawa, and Holiday Inn Express & Suites Ottawa, making it easy for travelers to grab a meal at Wendy's.
Are there other fast food options close to Wendy's in Ottawa?
Yes, Taco Bell, Burger King, Arby's, Pizza Hut, and Wingstreet are nearby, providing a variety of dining choices in the area.
Where can I find Wendy's menu prices and nutritional information?
Visit order.wendys.com or the mobile app, select the Ottawa location to see up-to-date menu prices and find nutrition and allergen details for each item.