Service Quality
Customers frequently praised the friendly and courteous staff, noting prompt service and a pleasant atmosphere.
Food Quality
While many enjoyed the food, there were several complaints about specific items being unsatisfactory, such as the new chicken salad wrap and the double meat cheddar sandwich.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The restaurant was often described as clean, contributing positively to the overall dining experience.
App Issues
Several customers expressed dissatisfaction with the app, citing misleading promotions and difficulties in placing orders.