Sonic Drive-In

3.3
548 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Osage City, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 888 Lakin Street for the ultimate SONIC experience!

Location

Sonic Drive-In
888 Lakin Street, Osage City, KS
66523, United States

Hours

Reviews

3.3
548 reviews
5 stars
170
4 stars
110
3 stars
96
2 stars
49
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and stall orders, with many stating it took excessively long to receive their food or drinks.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items, although some customers praised specific menu items.

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and lack of responsiveness.
  • TP
    Timothy Potter
    Nov 9, 2025
    5.0
    Exceptional Quality of food at affordable prices. I highly recommend you loading the app!
  • CM
    Crystal Marines
    Oct 9, 2025
    4.0
    They was really fast .
  • AJ
    Angela Jackson
    Oct 7, 2025
    1.0
    Evening server male does not make a blizzard worth the price charged. Had to return blizzard to store as nothing but ice cream. MORNING SERVER MADE THE ORDER CORRECT ON THE SPOT SO I GIVE HER 5 STARS. If you do not love your job, you should not be doing it.
  • CK
    Casey Karnes
    Sep 18, 2025
    4.0
    When did they stop using trays? They bring your food out, and if their hands are full, your drinks are lying on their dirty shirts. It used to be that they could not bring anything out without it being on a tray.
  • HP
    Heather Piraino
    Aug 26, 2025
    1.0
    Twice this week, I ordered in my mobile app only to get there and be told they didn't have it. Oh sure I was offered something else that wasn't even half of the value of my order. Both times I asked for a refund and the server acted like they weren't sure they could do that. A quick check with the manager and sure enough they can. These kids need to learn if you can't give the customer what they ordered, you can't charge them for it. We have heard rumors that another fast food restaurant may come to town. If it does this restaurant will be in trouble.