McDonald's

Reviews

• TC

  Tayrie Culver

  Apr 3, 2026
  3.0
  I have came to this McDonald's many times for breakfast. The employee on the morning shift are polite, helpful, and get high quality fast food out quickly. I have had nothing but good exercises in the mornings. But, whenever I go in during the graveyard shift I have a bad experience. The employee are extremely rude. They always make you park and wait for 10-20 minutes for your food. They have an attitude problem, as though customers are inconveniencing them during their free time. 🙄 They always claim they are out of everything (when it is obvious that they just don't want to be bothered making it what you order). The food they do serve isn't good. The fries are always hard and cold, and the sandwiches are sloppy. I came through the drive-thru last night, and they had both drive-thru lines open. I went through the one closer to the building. Occasionally, restaurants will close the drive-thru lane further from the building, but I have never seen anywhere close that window before. Anyway, about 15 seconds after I pulled up to the intercom, another driver pulled up to the intercom of the other drive-thru lane. I was there first, but only for a short time, so I wasn't upset about it. But, they took three more orders from that lane, while never speaking to me! After the second customer they helped in that other lane, I greeted them, and asked if I may order now? They ignored me, then took the third customer from that lane. So, I just drove up to the window. The girl said: "You have a large coke? You don't block like your in the car that ordered tht large coke." I told her: "No, that's someone else's order. I never ordered, because you guys lept skipping over me in the first lane and only taking orders in the second lane." She said: "NO, I DIDN'T!!! Oh, well, I didn't, because I am handing out orders, NOT taking orders. I guess SHE skipped over you. NOT me, get it straight." That irritated me, because she should have just apologized, and said her coworker must have unintentionally done it. Anyway, I had already waited in line a long time, because they took the other customers' orderers. If I hadn't already waited so long, I would have just said "Nevermind," and left. Instead, I said: "Okay, I wasn't saying which employer in particular did it. I don't know. I was just explaining why I don't have an order in yet. May I order now, please?" She, smiled and tried to act nicer. Then I asked if they had hot coffee available (because sometimes late at night they said they "turned the coffee machine off to clean it," so it's unavailable for the night. She said, "Yeah, I can get you coffee, if that's what you want?" She sighed and rolled her eyes as though I was inconveniencing her. I told her I wanted a large coffee. Then she said in a very loud and exasperated tone: "HOT or COLD, I can't read your mind!" The thing is, I already had asked if hot coffee was available, so she should have known I wanted hot coffee. Anyway, I ordered tht coffee and a cookie tote. She stopped being rude, and actually started acting polite, for some reason. I paid, and she had me pull around to the front door to wait for the cookies. They are made to order, so that makes sense. However, I had to wait for almost 20 minutes. The other three cars had to wait for their food too. The girl was being polite when she brought the cookies out. But, they had packed them into the tote while they were still very hot. Tht cookies stuck together, since they were hot. When they cooled down, they were harderened into one big baker's dozen cookie. That makes it a giant mess, and practically impossible to eat. I can break off a few messy pieces to eat it. But, most of it is stuck together in in unedible blob. Believe if or not, the last time I ordered a cookie tote an entirely different set of employees was there, and they did the same thing with the cookies. I ended up just throwing it away. I would give 1st shift 5 out of 5 stars. But, 3rd shift deserves 1 a out of 5 stars. So, that's why I gave a rating in between.
• SG

  Sammi gunby28

  Apr 2, 2026
  1.0
  Would give it less if I could. Workers were highly incompetent, mess my order up even after telling them more then 10 times. Along with that they made me pay twice and still took about 30 minutes to get my food which is cold. And after all of that I heard the employees talking bad about me during all of this. Ill be reacing out to corporate and hopefully they figure out how to run this store.
• DS

  Dylan Schuh

  Mar 12, 2026
  2.0
  Last frappe tasted like poison. Something was definitely off
• MB

  Matt Braun

  Mar 8, 2026
  5.0
  Fast friendly staff
• KS

  Kaden Snooks

  Feb 22, 2026
  1.0
  Worst mcdonald's ive ever been to. Ive gotten food poisoning from them once and never gets the right. Sucks that its the closest one to my house. Do better mcdonald's

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