Wendy's

3.5
199 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
732 W Park St, Olathe, KS
66061, United States

Hours

Reviews

3.5
199 reviews
5 stars
89
4 stars
28
3 stars
18
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude employees and poor customer service, with many customers expressing frustration over incorrect orders and unhelpful staff.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Some customers praised the cleanliness of the restaurant, noting it as one of the cleanest Wendy's they have visited.

Food Quality

While some customers enjoyed the food, others complained about cold meals and food not being fresh, indicating inconsistency in food quality.

Lobby Accessibility

Many reviews mentioned that the lobby was often closed, causing inconvenience for customers who preferred to dine in or pick up orders.
  • JM
    James Marion
    Nov 15, 2025
    1.0
    Got a triple in the drive thru. I live a block away. When I got home, the burger was cold. I'm also a restaurant manager, so I stuck a thermometer in it. 90°. Seriously. The meat patties were overcooked and hard. Clear signs of being in the hot hold for way too long. To the Wendy's restaurant manager: check your cameras. This was right at 10pm. If I don't get a response from you, I will be taking this up with the franchise head, and the health department.
  • HR
    Hannah Rutledge
    Oct 24, 2025
    1.0
    Rude employees, cannot get your order right. Tried to call after being overcharged and missing food but there isn’t even a working number. It’s sad to add another place to my list of boycotts.
  • WL
    Wakeeney Motor Lodge
    Oct 19, 2025
    1.0
    Awful customer service. Paying $30 for 2 meals and they won’t give you ANY sauce. Paying 50 cents for 1 ounce of sauce is ridiculous. I get paying for EXTRA sauce but that is just ridiculous. The guy on the speaker was a complete rude jerk. Wearing not his uniform and smelled of cigarettes at the window. Don’t go here. Paid 13 dollars for barely a chicken sandwich. Don’t eat here. Don’t waste your money
  • IP
    Ian Peery
    Oct 12, 2025
    1.0
    “Not too busy” because the lobby is still closed at 9am on a regular basis
  • SW
    Saige Williams
    Oct 11, 2025
    1.0
    these employees don’t know how to count. They gave me 7 nuggets out of 10. you can call me big back. I don’t care. you should’ve got it right cause I wasted my money for what

Frequently Asked Questions About Wendy's

Is 732 W Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.