Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or improperly cooked food, with several instances of missing items in orders.
Customer Service
Numerous reviews highlighted rude staff and poor customer service experiences, including incorrect orders and lack of assistance.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted unsanitary practices in food preparation.
Operational Issues
Frequent complaints about the lobby being closed, inconsistent opening hours, and long wait times were noted.
Positive Experiences
Despite the negative feedback, there were positive mentions of friendly staff and good food experiences at times.
NB
Nancy Burmer
5 days ago
1.0
I have many complaints abouts this place my husband and I have been coming here for about 7 months sometimes 3 days or nights a week the service has been ok the food fairly good lately the service has been horrible doesn't matter if its day or night you have the guy in the drive thru worried about reading and the young lady handing you the food is not friendly at all very rude I think she might even be the manager. Today my husband and I (date) 1/7/26 we came in around 10 am went thru the drive thru order are food the lady that took are order was nice we got are food pulled over to eat and found MOLD on are #2 it was disgusting we took the sandwich back in and told the lady at the counter she gave us a go to hell look she checked the other croissants and half the bag was MOLDED the lady was the same lady that has been rude to us several times she didn't apologize she didn't offer anything my husband said I want my money back and again she gave us that go to hell look again. The same lady who I think might be the manager idk but she works days and nights just rude! I WILL NOT BE BACK! YOU NEED BETTER MANAGEMENT SOMEONE TO CHECK THE MOLDY BREAD AND NICER CUSTOMER SERVICE GET RID OF THE MEXCIAN GIRL SHE IS VERY RUDE!!!! IF I COULD GIVE A 0 STAR I WOULD. DO BETTER WENDYS YOUR GOING TO LISE THIS STORE
KP
Kevin Perez
Dec 14, 2025
1.0
Don’t go to this place one hour before they closing. They give cold food and that’s not
Fair ,for how much you pay.
GF
Grant Ferland
Nov 25, 2025
4.0
Its a good Wendy's, exactly what you expect.
JM
James Marion
Nov 15, 2025
1.0
Got a triple in the drive thru. I live a block away. When I got home, the burger was cold. I'm also a restaurant manager, so I stuck a thermometer in it. 90°. Seriously. The meat patties were overcooked and hard. Clear signs of being in the hot hold for way too long. To the Wendy's restaurant manager: check your cameras. This was right at 10pm. If I don't get a response from you, I will be taking this up with the franchise head, and the health department.
HR
Hannah Rutledge
Oct 24, 2025
1.0
Rude employees, cannot get your order right. Tried to call after being overcharged and missing food but there isn’t even a working number. It’s sad to add another place to my list of boycotts.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 732 W Park St, Olathe?
The drive-thru at Wendy's 732 W Park St is open from 8:00 AM to midnight Monday through Thursday and Sunday, and from 8:00 AM to 1:00 AM on Friday and Saturday.
Is this Wendy's location open for dine-in and takeout?
Yes, this Wendy's location serves dine-in, takeout, and has a drive-thru available.
Does Wendy's at 732 W Park St serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available. You can check delivery availability by entering your address in the Wendy's app or at order.wendys.com.
How can I contact Wendy's 732 W Park St with feedback or questions?
You can contact Wendy's via their Customer Care team through live chat or message on their Contact page, call 888-624-8140, or directly reach this location at (913) 286-4887.
Where can I find Wendy's menu and pricing for this location?
Menu prices and items are available on the Wendy's website at order.wendys.com or through their mobile app after selecting this location.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there other dining options nearby Wendy's at 732 W Park St?
Yes, nearby dining options include Pizza Shoppe, Romeito Cuban Restaurant, Papa John's Pizza, McDonald's, Subway, and Scooter's Coffee, providing a variety of fast food and restaurant choices.
What nearby stores could I visit before or after dining at Wendy's?
Nearby retail and service stores include The UPS Store 5238 for printing and packing, Total Wireless and T-Mobile for mobile phone needs, and CVS Pharmacy for medical supplies and shopping.
Are there places for personal care and wellness near Wendy's at 732 W Park St?
Yes, nearby personal care and wellness services include Styling Tresses hair salon, Salon Anew beauty salon and barber, ABC Nails and Kansas Nails and Spa, always tan cosmetic supply, Bonebrake Chiropractic Clinic, and Olathe West Veterinary Care for pets.