Wendy's

3.5
201 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
732 W Park St, Olathe, KS
66061, United States

Hours

Reviews

3.5
201 reviews
5 stars
89
4 stars
29
3 stars
18
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or improperly cooked food, with several instances of missing items in orders.

Customer Service

Numerous reviews highlighted rude staff and poor customer service experiences, including incorrect orders and lack of assistance.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted unsanitary practices in food preparation.

Operational Issues

Frequent complaints about the lobby being closed, inconsistent opening hours, and long wait times were noted.

Positive Experiences

Despite the negative feedback, there were positive mentions of friendly staff and good food experiences at times.
  • NB
    Nancy Burmer
    5 days ago
    1.0
    I have many complaints abouts this place my husband and I have been coming here for about 7 months sometimes 3 days or nights a week the service has been ok the food fairly good lately the service has been horrible doesn't matter if its day or night you have the guy in the drive thru worried about reading and the young lady handing you the food is not friendly at all very rude I think she might even be the manager. Today my husband and I (date) 1/7/26 we came in around 10 am went thru the drive thru order are food the lady that took are order was nice we got are food pulled over to eat and found MOLD on are #2 it was disgusting we took the sandwich back in and told the lady at the counter she gave us a go to hell look she checked the other croissants and half the bag was MOLDED the lady was the same lady that has been rude to us several times she didn't apologize she didn't offer anything my husband said I want my money back and again she gave us that go to hell look again. The same lady who I think might be the manager idk but she works days and nights just rude! I WILL NOT BE BACK! YOU NEED BETTER MANAGEMENT SOMEONE TO CHECK THE MOLDY BREAD AND NICER CUSTOMER SERVICE GET RID OF THE MEXCIAN GIRL SHE IS VERY RUDE!!!! IF I COULD GIVE A 0 STAR I WOULD. DO BETTER WENDYS YOUR GOING TO LISE THIS STORE
  • KP
    Kevin Perez
    Dec 14, 2025
    1.0
    Don’t go to this place one hour before they closing. They give cold food and that’s not Fair ,for how much you pay.
  • GF
    Grant Ferland
    Nov 25, 2025
    4.0
    Its a good Wendy's, exactly what you expect.
  • JM
    James Marion
    Nov 15, 2025
    1.0
    Got a triple in the drive thru. I live a block away. When I got home, the burger was cold. I'm also a restaurant manager, so I stuck a thermometer in it. 90°. Seriously. The meat patties were overcooked and hard. Clear signs of being in the hot hold for way too long. To the Wendy's restaurant manager: check your cameras. This was right at 10pm. If I don't get a response from you, I will be taking this up with the franchise head, and the health department.
  • HR
    Hannah Rutledge
    Oct 24, 2025
    1.0
    Rude employees, cannot get your order right. Tried to call after being overcharged and missing food but there isn’t even a working number. It’s sad to add another place to my list of boycotts.

Frequently Asked Questions About Wendy's

Is 732 W Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 732 W Park St, Olathe?

The drive-thru at Wendy's 732 W Park St is open from 8:00 AM to midnight Monday through Thursday and Sunday, and from 8:00 AM to 1:00 AM on Friday and Saturday.