Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Food quality was inconsistent, with complaints about cold, improperly prepared, or bland items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and restrooms.
Positive Experiences
Some customers praised the freshness of the food and friendly service from certain staff members.
Management Concerns
There were complaints about poor management and lack of staff, leading to operational issues.
DG
Destaney Graham
Nov 9, 2025
1.0
Definitely found hair in my kids meal. In the nuggets and fries.
SS
SamwelBamwel
Nov 4, 2025
1.0
Just don’t order here. It needs to be replaced with something else they can remodel it all they want it doesn’t change anything about how they run it.
HM
Hakim Mezair
Oct 21, 2025
1.0
I order classic chicken combo and when I got my order , I asked for hot sauce and here was the big surprise when they said, we charge for that! First time I hear a restaurant charge for hot sauce. Never come back good bye.
MM
Mark McIntyre
Aug 29, 2025
3.0
The two frosty swirls were prepared improperly. Flavored high fructose corn syrup was squirted on the bottom of the cup; not swirled into the frosty .
RC
Rick Chambers
Aug 20, 2025
5.0
Once again great treat with the Frosty Key, while waiting for food. The spicy chicken is so good, the team dressed the sandwich like a burger, yum, yummy 😋! The crew is so polite and friendly!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Olathe, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Olathe, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (913) 768-7785.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 13514 South Alden Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Olathe, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's at 13514 South Alden Street, Olathe, KS?
Wendy's is open daily from 8:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, there is a drive-thru available and it operates daily from 8:00 AM to midnight.
Can I order food online or via a mobile app for this Wendy's location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does Wendy's at this location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
What payment methods are accepted at Wendy's on South Alden Street?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (913) 768-7785 or reach the Customer Care team via their website or phone at 888-624-8140.
Is delivery service available at Wendy's in Olathe, KS?
Yes, delivery is available where offered. Check the app or order.wendys.com by entering your address to confirm service availability.
What nearby places can I visit before or after dining at Wendy's on South Alden Street?
Nearby you can visit Aspen Dental for dental care, Pickleman's for sandwiches and salads, and Olathe Medical Hospital for healthcare needs.
Are there automotive services close to Wendy's at this location?
Yes, Tires Plus, Firestone Complete Auto Care, and GO Car Wash are nearby for tire, repair, and car wash services.
What other dining options are near Wendy's at 13514 South Alden Street?
You can also find Fazoli's, KFC, and Goodcents nearby for more restaurant choices.