Business Details
About
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
810 reviews
5 stars
278
4 stars
202
3 stars
137
2 stars
63
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, not fresh, or poorly prepared, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with complaints about cleanliness.
Positive Experiences
Some customers praised specific staff members and enjoyed their meals, indicating that there are positive experiences despite the overall negative trends.
- KMKevin McFakeNameJan 4, 20261.0Waited ten minutes for “fresh” food and everything looked like it had been shoveled out from behind the grill
- BWbob wilsonDec 23, 20251.0What a terrible experience. Prices are up, service and food quality is way down, especially here. Have not been to Wendys for a few years and after today wont ever go back. Never. Fries were horrible, probably under a heat lamp or just sitting on the counter. Hamburger was warm, sure not fresh. I wouldn't have given this food to my dog. Absolutely horrible. You pay a premium and should expect good hot quality food. This is one of the Wendys they should close down. The kid who waited on us had no customer service skills at all. He was pretty bad. This was just plain horrible customer service and food. Wendys -- never ever again. What a dump. This was around 2:30 PM.
- BBBekah BayerDec 23, 20255.0Biggie bags are where is at, love them so much!!!
- TATodd AlsupDec 18, 20252.0I can’t believe you can’t get anything fresh or any service. People are so lazy I dine in and still had to ask for some fries. They were cold as ice.
- CSChelsea SingletonNov 26, 20255.0Whoever is running this Wendy’s, great job!! Keep it up. It’s nice to have food that’s worth paying for, for once!
Frequently Asked Questions About Wendy's
Is 13514 South Alden Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Wendy's at 13514 South Alden Street, Olathe, KS?
Wendy's is open daily from 8:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, there is a drive-thru available and it operates daily from 8:00 AM to midnight.
Can I order food online or via a mobile app for this Wendy's location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Does Wendy's at this location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
What payment methods are accepted at Wendy's on South Alden Street?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (913) 768-7785 or reach the Customer Care team via their website or phone at 888-624-8140.
Is delivery service available at Wendy's in Olathe, KS?
Yes, delivery is available where offered. Check the app or order.wendys.com by entering your address to confirm service availability.
What nearby places can I visit before or after dining at Wendy's on South Alden Street?
Nearby you can visit Aspen Dental for dental care, Pickleman's for sandwiches and salads, and Olathe Medical Hospital for healthcare needs.
Are there automotive services close to Wendy's at this location?
Yes, Tires Plus, Firestone Complete Auto Care, and GO Car Wash are nearby for tire, repair, and car wash services.
What other dining options are near Wendy's at 13514 South Alden Street?
You can also find Fazoli's, KFC, and Goodcents nearby for more restaurant choices.