Wendy's

3.5
804 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13514 South Alden Street, Olathe, KS
66062, United States

Hours

Reviews

3.5
804 reviews
5 stars
275
4 stars
202
3 stars
137
2 stars
62
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Food quality was inconsistent, with complaints about cold, improperly prepared, or bland items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and restrooms.

Positive Experiences

Some customers praised the freshness of the food and friendly service from certain staff members.

Management Concerns

There were complaints about poor management and lack of staff, leading to operational issues.
  • DG
    Destaney Graham
    Nov 9, 2025
    1.0
    Definitely found hair in my kids meal. In the nuggets and fries.
  • SS
    SamwelBamwel
    Nov 4, 2025
    1.0
    Just don’t order here. It needs to be replaced with something else they can remodel it all they want it doesn’t change anything about how they run it.
  • HM
    Hakim Mezair
    Oct 21, 2025
    1.0
    I order classic chicken combo and when I got my order , I asked for hot sauce and here was the big surprise when they said, we charge for that! First time I hear a restaurant charge for hot sauce. Never come back good bye.
  • MM
    Mark McIntyre
    Aug 29, 2025
    3.0
    The two frosty swirls were prepared improperly. Flavored high fructose corn syrup was squirted on the bottom of the cup; not swirled into the frosty .
  • RC
    Rick Chambers
    Aug 20, 2025
    5.0
    Once again great treat with the Frosty Key, while waiting for food. The spicy chicken is so good, the team dressed the sandwich like a burger, yum, yummy 😋! The crew is so polite and friendly!

Frequently Asked Questions About Wendy's

Is 13514 South Alden Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.