Wendy's

3.6
952 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11970 S. Strang Line Road, Olathe, KS
66062, United States

Hours

Reviews

3.6
952 reviews
5 stars
333
4 stars
215
3 stars
193
2 stars
80
1 star
131

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Many reviews highlighted rude and unhelpful staff, with specific complaints about a manager's combative attitude.

Food Quality

While some customers praised the freshness and taste of the food, others noted issues with cold or poorly prepared items.

Cleanliness

Several customers mentioned that the restaurant was clean and well-maintained.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
  • MH
    Mandy Hale
    Nov 10, 2025
    5.0
    Very friendly and food was fresh. No long wait time. Very clean was impressed.
  • RH
    Rowan Hoover
    Nov 10, 2025
    1.0
    went to the speaker and said that we would need a second to order, said hello 3 times without a response and after the 4th hello got the MOST passive aggressive “hello? hello. hello. hello. i said order when you’re ready.” mocking us. rudest customer service worker i have ever had the displeasure of speaking to, didn’t even bother ordering at that point.
  • AA
    Ann
    Oct 29, 2025
    3.0
    The guy at the window was so kind, he got my order correct but the cook and bagger must’ve mixed it up because I ended up with a cheeseburger with mustard, ketchup, onions and pickles!
  • HG
    HETHER GOOLEY
    Oct 26, 2025
    3.0
    Didn't give me what I ordered. It was wrong.
  • NN
    Nate
    Sep 19, 2025
    1.0
    You guys literally stopped caring because my food was cold and my order was wrong. What happened to Wendy’s because they used to be my favorite fast food

Frequently Asked Questions About Wendy's

Is Strang Line Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.