Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Many reviews highlighted rude and unhelpful staff, with specific complaints about a manager's combative attitude.
Food Quality
While some customers praised the freshness and taste of the food, others noted issues with cold or poorly prepared items.
Cleanliness
Several customers mentioned that the restaurant was clean and well-maintained.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
MH
Mandy Hale
Nov 10, 2025
5.0
Very friendly and food was fresh. No long wait time. Very clean was impressed.
RH
Rowan Hoover
Nov 10, 2025
1.0
went to the speaker and said that we would need a second to order, said hello 3 times without a response and after the 4th hello got the MOST passive aggressive “hello? hello. hello. hello. i said order when you’re ready.” mocking us. rudest customer service worker i have ever had the displeasure of speaking to, didn’t even bother ordering at that point.
AA
Ann
Oct 29, 2025
3.0
The guy at the window was so kind, he got my order correct but the cook and bagger must’ve mixed it up because I ended up with a cheeseburger with mustard, ketchup, onions and pickles!
HG
HETHER GOOLEY
Oct 26, 2025
3.0
Didn't give me what I ordered. It was wrong.
NN
Nate
Sep 19, 2025
1.0
You guys literally stopped caring because my food was cold and my order was wrong. What happened to Wendy’s because they used to be my favorite fast food
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Olathe, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Olathe, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (913) 768-6388.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Strang Line Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Olathe, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru on Strang Line Road?
The drive-thru is open daily from 8:00 AM to midnight.
Does this Wendy's location offer dine-in and delivery services?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
How can I order food from this Wendy's location online?
You can place an order through the Wendy's app or at https://order.wendys.com for pickup or delivery.
Where is this Wendy's located?
This Wendy's is located at 11970 S. Strang Line Road, Olathe, KS 66062, USA.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides.
How can I contact this Wendy's location directly?
You can call the restaurant directly at (913) 768-6388 for questions or feedback.
What nearby restaurants can I visit along with Wendy's on Strang Line Road?
Nearby restaurants include Mo' Bettahs Hawaiian Style Food, Joe's Kansas City Bar-B-Que, Panda Express, Burger King, Subway, and Baskin-Robbins, offering Hawaiian, barbecue, Chinese, fast food, sandwiches, and ice cream options.
Are there any convenient gas stations close to this Wendy's location?
Yes, Shell, 7-Eleven, and Phillips 66 gas stations are close by, useful for refueling before or after your meal.
What other nearby businesses might be useful when visiting Wendy's at Strang Line Road?
Nearby you can find LifeWay Christian Store for religious and gift items, Western Union for money transfers, and Commerce Bank for banking services.