Papa Johns Pizza

Reviews

• JA

  Josh Anderson

  Dec 5, 2025
  1.0
  This is the quality this Papa John's store provides at this time. Actually got an email before I even got the delivery titles "apologies on your recent order experience," so they knew there was an issue before they even delivered it.
• GH

  Gi Hansa

  Dec 1, 2025
  1.0
  Placed a prepaid order for my son’s birthday, arrived to find the store locked and no one answering calls. Had to buy pizza elsewhere and pay twice. Later learned they knew they’d be late but didn’t notify customers. No apology or follow-up. Terrible service.
• AA

  Arick A

  Nov 14, 2025
  1.0
  Trust the other bad reviews. Ordered 2 pizzas for delivery, door dash delivered it and the garlic sauce had exploded and was dripping through the pizza box. It ruined the pizza because it had been soaking in it and was all mushy and soggy. They won’t answer the phone either and the door dash guy blamed them and didn’t take any responsibility because it could’ve been him too but he just said call Papa John’s
• JL

  Juba Lyes

  Oct 26, 2025
  1.0
  The manager lady does not respect the customers.she make a troubles with dasher for pick up and unrespectful for everyone.she move out the dasher and welling to them every time.thats crazy location then other locations
• J2

  Justturned 23years

  Oct 26, 2025
  1.0
  I ordered pickup from this Papa John’s and my experience was unbelievably bad from start to finish. I’ve been a frequent delivery/pickup customer for years, but I will not be back to this location. First, the order wait time was consistently terrible. The pickup window said 10–15 minutes; it took about 30 minutes every time I visited recently. The store clearly struggles with staffing and organization — orders were lost or mixed up multiple times, phones often went unanswered, and the staff seemed overwhelmed and untrained. That alone is frustrating, but what happened next made it intolerable. When DoorDash drivers (and customers) politely asked about missing items or late orders, the manager on duty responded rudely and aggressively. I personally witnessed the manager raise their voice at a driver and accuse them of “not knowing how to pick up” — while the driver was calm and professional. On another visit, a worker barked at a customer for asking a simple question about their pizza and made the customer feel humiliated in front of others. I felt unsafe and embarrassed watching it happen. There are two serious problems here: poor operations and bad leadership. Staff shortages are only one part of the issue — there’s also a clear lack of basic customer service training and a manager who uses hostility rather than problem-solving when things go wrong. If you rely on timely pickups or delivery via DoorDash, plan extra time or consider choosing a different location. I will not recommend this store to anyone. If you run a business, treat your customers and delivery partners with basic respect — that’s not asking much.

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