Panera Bread

4.2
618 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Olathe is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
15108 West 119th Street, Olathe, KS
66062, United States

Hours

Reviews

4.2
618 reviews
5 stars
342
4 stars
154
3 stars
59
2 stars
26
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and unhelpfulness.

Food Quality

Food quality is generally praised, but there are complaints about specific items being bland or not fresh.

Pricing

Many customers find the prices to be high for the portion sizes and quality, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness in dining areas, there are significant concerns about restroom hygiene.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders reported by multiple customers.
  • HH
    Hayley M Holesgrove
    Dec 28, 2025
    3.0
    I enjoy Paneras but not today. Had bacon, machine and cheese. Not a good choice. Bland white sauce with a few crumbs of bacon. Why didn't I bring it to their attention then and there you say? Well, they were busy and I wasn't sure what would be served next.
  • KT
    Kat Thies
    Dec 10, 2025
    1.0
    I am so sorry to the employees here, I know its not your fault but I'm rightfully mad. A tiny cup of soup and a cookie was $13.66... and something is very wrong with the side bread it tastes awful. I will absolutely never give my money to panera again.
  • SH
    Sara Heiman
    Dec 10, 2025
    5.0
    Is the patient is my favorite it is obviously amazing that the customer service is even better… THANK YOU SARAH! You’re the best
  • MN
    Michelle Nixon
    Nov 15, 2025
    4.0
    I was bummed they ran out of spinach bacon, souffles. But the cheese one wasn't too bad 😞. Ok, it was actually good. Just not what I wanted LOL
  • MA
    Marta Ansaldo
    Nov 12, 2025
    1.0
    I usually order through the app and do a rapid pick-up, but today the app wasn’t responding to the $1 cup of soup offer that comes with the purchase of a full entrée. So, I walked in to place my order at the counter, hoping to redeem the offer in person. I showed my online order to Juanita at the counter and explained the situation. She saw the error message but told me she couldn’t help, saying that the offer was only available through the app. I accepted this and provided my order. When she asked for my customer number, she entered it and saw all my redemptions. She asked me which one I wanted to redeem, and I said the soup, but she said no. I asked to speak to the manager, thinking they might be able to help, but she told me there was no manager on duty. I found her attitude to be rude, short, and unhelpful. It was clear to me that there was someone in charge—it was her. I confirmed that when I asked another employee who gave me my order and her name as well. I am very disappointed with the customer service at this store, especially with Juanita's unwillingness to assist me when it was evident that the Panera app was not functioning properly. To top it off, once I got to the car with my order, I noticed that I had bread instead of chips, after Juanita specifically asked me, and I said chips.

Frequently Asked Questions About Panera Bread

Does Panera Bread Olathe accept reservations?

No, Panera Bread Olathe does not accept reservations.

What are the operating hours for Panera Bread Olathe?

Panera Bread Olathe is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:30 PM.