Panera Bread

4.2
615 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Olathe is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
15108 West 119th Street, Olathe, KS
66062, United States

Hours

Reviews

4.2
615 reviews
5 stars
341
4 stars
155
3 stars
58
2 stars
25
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.

Food Quality

Food quality is generally praised, but there are complaints about inconsistent preparation and freshness, particularly with salads and soups.

Cleanliness

The cleanliness of the dining area is often noted positively, but there are significant concerns regarding the condition of the restrooms.

Pricing

Many customers find the prices to be high relative to portion sizes and overall value.

Atmosphere

The atmosphere is described as pleasant and suitable for meetings, though some customers noted issues with seating arrangements and noise levels.
  • MN
    Michelle Nixon
    Nov 15, 2025
    4.0
    I was bummed they ran out of spinach bacon, souffles. But the cheese one wasn't too bad 😞. Ok, it was actually good. Just not what I wanted LOL
  • MG
    Muse Gloria
    Nov 14, 2025
    5.0
    These 2 gentlemen offered to let us have their seats in this alcove. We are so grateful.
  • MA
    Marta Ansaldo
    Nov 12, 2025
    1.0
    I usually order through the app and do a rapid pick-up, but today the app wasn’t responding to the $1 cup of soup offer that comes with the purchase of a full entrée. So, I walked in to place my order at the counter, hoping to redeem the offer in person. I showed my online order to Juanita at the counter and explained the situation. She saw the error message but told me she couldn’t help, saying that the offer was only available through the app. I accepted this and provided my order. When she asked for my customer number, she entered it and saw all my redemptions. She asked me which one I wanted to redeem, and I said the soup, but she said no. I asked to speak to the manager, thinking they might be able to help, but she told me there was no manager on duty. I found her attitude to be rude, short, and unhelpful. It was clear to me that there was someone in charge—it was her. I confirmed that when I asked another employee who gave me my order and her name as well. I am very disappointed with the customer service at this store, especially with Juanita's unwillingness to assist me when it was evident that the Panera app was not functioning properly. To top it off, once I got to the car with my order, I noticed that I had bread instead of chips, after Juanita specifically asked me, and I said chips.
  • PB
    PurpleJake7 Burkholder
    Oct 23, 2025
    5.0
    I love their coffee club. I get a free cup every day!
  • GG
    Gabriel Graceffa
    Sep 23, 2025
    1.0
    Found out my dog was dying yesterday so I went to Panera to get some comfort food this morning and get him an Asiago bagel which he goes crazy for. The lady taking my order at the register had an attitude the whole time, was extremely rude to me and had a problem with everything I tried to order and kept making snide remarks about every customization I asked for. I ended up walking out and told her to forget it and that there was no reason for her to be rude to me. Not okay, I’m already going through a tough time, all I wanted was some damn Panera for my dog and I. If a manager or something is reading this, it was right at 10:28am on September 23rd, 2025, she was an older tall white lady with her hair in a ponytail wearing a hat. She needs a talking to about keeping her comments to herself and treating customers with patience and kindness.

Frequently Asked Questions About Panera Bread

Does Panera Bread Olathe accept reservations?

No, Panera Bread Olathe does not accept reservations.

What are the operating hours for Panera Bread Olathe?

Panera Bread Olathe is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:30 PM.