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McDonald's

3.3
(1948 reviews)

Business Details

1600 S Hamilton Cir, Olathe, KS
66061, United States
(913) 768-7431
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1600 S Hamilton Cir, Olathe, KS
66061, United States

Hours

Reviews

3.3
1,948 reviews
5 stars
615
4 stars
418
3 stars
342
2 stars
165
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned issues with food quality, such as soggy fries, undercooked items, and incorrect orders.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean tables and play areas.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • RP
    Ricia Pat
    Feb 13, 2026
    1.0
    No ketchup cups, dirty tables in playplace & nonwipes in the stations. Customer service ignored any customers waiting. I waited 15+ minutes for an order only to realize the app glitched, the order didn’t go through like it said and they wouldnt even try to provide a solution for the code that was supposed to give a small discount. Customer services response was to wait 1-2 days for the app to refresh. We are going elsewhere for dinner.
  • PA
    Peggy Askins
    Jan 20, 2026
    5.0
    Nice McDonald's!
  • JM
    Joy Marble
    Jan 17, 2026
    1.0
    I went to this McDonald’s for breakfast and was shocked by the number of issues. I ordered my meal, I get handed my meal and I got someone else’s order once I left and checked the bag. I go back through and not only did they take the bag back which was in my car for probably 10 minutes (this is illegal to take it back and gross to use a bag that was in my car for someone else) but they gave me 2 items from that bag that looked like what I ordered but actually was not because the items in the other order that wasn’t mine were modified so AGAIN got my order wrong and I watched them give the other car bag of food that was once in my car for 10 minutes. I’m definitely reporting this but I was shocked this even happened. I made a comment about it and was ignored so I left. I would not trust eating here, I didn’t even get the correct food I paid for. No refund either. An absolute mess!
  • TS
    Tiffany Salyers
    Jan 8, 2026
    1.0
    Normally I would never leave a review on a fast food "restaurant" page because well it's.. Fast Food. But this one got me today. I went through and ordered a meal early this morning. I have several political stickers all over my truck (I know.. I am asking for it) The lady that took my payment glanced at my vehicle and handed me my payment back. I started to drive she yelled something towards the front in spanish and I drove ahead. Once I got to the next window the coward at that window staired at the sticker on my back passenger window. I do want to mention it is not offensive in the slightest but it does mention who I voted for in the election and also states that I make no apologies. She said something in spanish to me and slammed the little sliding door. I would NEVER judge someone based on the way they voted. I have never been rude to someone because of it. I find it completely unacceptable to act like that. I don't care where you work. That is how you end up without a job. I can say that I have interacted with these women in my other vehicles and they have never acted like that. So for you to go out of your way and treat someone totally different based on something like that is ridiculous. You work where you work because you like it. Don't treat people like crap because they don't share all of your views. Shame on you! I did not eat the food because I don't trust people who are ok treating people like that. At the end of the day we are all people. We all have to answer to the same God for our actions.
  • NH
    Nicole Harman
    Dec 19, 2025
    1.0
    Fry’s are soggy and taste like old oil was used, nuggets were under cooked and slimy. I didn’t know you could mess up McDonalds food so bad! Do not recommend this McDonald’s. 151st and blackbob is the best McDonald I’ve ever been to. Friendlier staff too. Just drive the extra 5 minutes, it’s worth it.

Frequently Asked Questions About McDonald's

What are the McDonald's Olathe location's delivery hours?

Delivery is available daily from 5:00 AM to 11:30 PM.

What are the drive-thru hours at the McDonald's located at 1600 S Hamilton Cir?

Drive-thru is open Monday to Friday from 4:30 AM to 1:00 AM, and on weekends from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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