McDonald's

3.3
1193 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12091 Strang Line Rd, Olathe, KS
66062, United States

Hours

Reviews

3.3
1,193 reviews
5 stars
379
4 stars
216
3 stars
220
2 stars
120
1 star
258

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor communication.

Cleanliness

Several reviews highlighted poor cleanliness in the restaurant and restrooms, impacting the overall dining experience.

Wait Times

Customers frequently mentioned long wait times for food, both in the drive-thru and for curbside orders.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or stale items, while others found the food satisfactory.
  • JC
    Janet Carlson
    3 days ago
    1.0
    I'm not sure why the population still eats here. We have all the evidence that it's poisoning to the human body . Doesn't taste like real food and the fries are literally radioactive with chemicals . Gross.
  • AR
    Amanda Richards
    5 days ago
    1.0
    I am very dissatisfied with my experience tonight. Went through drive through to pick up two orders.. everything was great until we got to the window to pay. My amount was 5.59 and I accidentally gave the woman a 20 rather than a 10 and I asked her if I could get my 20 back and she just put her hands up and said she couldn’t…. Annoying. And then the next window to get the food, The lady didn’t even look in the bag and she handed it to me and then when I asked for my drinks, she said well that’s not your order. What did you order and so I told her and she snatched the bag back from me and was rolling her eyes. When I got my other order, she was still snippy and I Took the high road and told her thank you and to have a good night she didn’t say nothing and then closed the window. We didn’t even get any straws Poor customer service and poor attitudes.
  • SC
    Sharlene Clary
    Dec 21, 2025
    5.0
    Got the meal deal! Burger and fries and dr pepper!
  • GB
    Gabe Bluford
    Nov 22, 2025
    1.0
    Someone got their full meal before me when all I got was a medium French fry
  • HH
    Heydayjs
    Nov 9, 2025
    2.0
    Went through the drive thru yesterday morning at 7:24am. Ordered two sausage mcgriddles, a hash brown, and a steak egg and cheese bagel meal, the young lady at the drive thru seemed to be in a rush, granted it was busy, but when I got to the window to pay she said "a steak bagel and two sausage egg and cheese burritos" I then told her it was two sausage mcgriddles, she just closed the window, opened it and said the total cost which was $25 and some change. I thought something was wrong since the price was so high, asked if the 2 for $6 was still going on and she said no. I get my receipt and food to find out that she put down two sausage egg and cheese mcgriddles instead of just sausage, and she also didnt add the hash brown that I ordered right after the mcgriddles. Since I drove off and realized this once I got home, I called them as soon as I parked, got to the voice mail, left all my information just for them to not call me back. So not only did I over pay for something that we didnt want, and had a missing item not added to the order, but they also just don't care. Good luck everybody else.

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's Olathe?

The drive-through at McDonald's Olathe is open daily from 5:00 AM to 1:00 AM.

Does McDonald's Olathe offer delivery services?

Yes, McDonald's Olathe offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.