McDonald's

3.3
1191 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12091 Strang Line Rd, Olathe, KS
66062, United States

Hours

Reviews

3.3
1,191 reviews
5 stars
378
4 stars
216
3 stars
220
2 stars
120
1 star
257

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Consistency

The quality of food was described as inconsistent, with some customers receiving cold or stale items.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and play areas.

Wait Times

Many reviews mentioned long wait times for orders, both in the drive-thru and curbside.

Positive Staff Interactions

Despite negative experiences, some customers highlighted friendly and helpful employees who provided good service.
  • GB
    Gabe Bluford
    2 days ago
    1.0
    Someone got their full meal before me when all I got was a medium French fry
  • KP
    Kelli Perkins
    Nov 11, 2025
    3.0
    Asked for 1 item and got someone else's. It wasn't a busy time either.
  • HH
    Heydayjs
    Nov 9, 2025
    2.0
    Went through the drive thru yesterday morning at 7:24am. Ordered two sausage mcgriddles, a hash brown, and a steak egg and cheese bagel meal, the young lady at the drive thru seemed to be in a rush, granted it was busy, but when I got to the window to pay she said "a steak bagel and two sausage egg and cheese burritos" I then told her it was two sausage mcgriddles, she just closed the window, opened it and said the total cost which was $25 and some change. I thought something was wrong since the price was so high, asked if the 2 for $6 was still going on and she said no. I get my receipt and food to find out that she put down two sausage egg and cheese mcgriddles instead of just sausage, and she also didnt add the hash brown that I ordered right after the mcgriddles. Since I drove off and realized this once I got home, I called them as soon as I parked, got to the voice mail, left all my information just for them to not call me back. So not only did I over pay for something that we didnt want, and had a missing item not added to the order, but they also just don't care. Good luck everybody else.
  • JG
    Jerry Glaser
    Oct 31, 2025
    2.0
    Food is consistently good, but cleanliness is poor. If you visit the bathroom, you will never come back. It is clear it hasn't been cleaned in probably a week. McDonald's is usually know for cleanliness, but not this place.
  • HW
    Hello world
    Oct 21, 2025
    2.0
    As always bad listeners. Can never get the order right the first time.

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's Olathe?

The drive-through at McDonald's Olathe is open daily from 5:00 AM to 1:00 AM.

Does McDonald's Olathe offer delivery services?

Yes, McDonald's Olathe offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.