McDonald's

Reviews

• CV

  Celso Vizcaya

  4 days ago
  1.0
  The owner is incredibly cheap. Only 2 sauces for a 20-piece nugget? Then he tried to charge me for more. He’s clearly understaffed because he doesn’t want to pay for employees, so he does everything himself and treats customers poorly. Worst McDonald's in the area. Avoid this place if you can.
• JC

  Judie Cain

  Dec 25, 2025
  1.0
  I ordered food online (Christmas Eve). There were no holiday hours displayed on the app. After arriving I went to the drive thru window & spoke to the manager who was EXTREMELY RUDE!! I will be following up with corporate for sure.
• DL

  Damien Luster

  Dec 23, 2025
  3.0
  Meh what else can I say. The customer service experience of yester years is long gone. Quick buck for quick food. Move to stall 4 so thay can hurry and take the 2 people behind yous money. Only to deliver cold fries. Then when you go inside to complain there's 1 register with no one to help you.
• LO

  Lauren Osdoby

  Dec 4, 2025
  2.0
  While this location usually does a good job at getting our orders in a fairly timely manner tonight was horrendous. I’m not sure if they were short staffed or what was happening but the way they handled the overload was not ok either. I ordered ahead of time before running an errand in the same complex. When I arrived at McDonald’s there was no parking spot for curbside pickup and the drive thru line was wrapped around, so clearly busy. I circled 3x and then my spot # timed out so I had to go inside to claim my order. To summarize, from the time I walked inside McDonald’s to the time I walked out with my food was 55 MINUTES! People kept walking in to get orders stating they had been waiting curbside for 30-40 min and they couldn’t even cancel their orders because it was “prepping” even though it clearly was not. There was someone in the lobby who was a diabetic and they had to request food made immediately for them as they had waited 30 min already for their food. Meanwhile, the curbside orders kept trucking through. They needed to shut down further app/online ordering and even the drive thru lanes until they had caught up in their orders. The manager wasn’t available to assist people trying to cancel orders (understandably as they were trying to help get food out). Pre-ordering and having to wait an hour once I showed up defeated the whole purpose. From now on, if I return, I will only be ordering through the drive thru and wait at the window until my food is prepared. I likely will not be returning back there for some time though. Super dissatisfied in this location today. Even the manager stepping out and saying orders are taking about 30-40 min to prepare if you’d like to wait or cancel your order would have lessened the frustration and provided people with a sense of how long they would be waiting. Instead we just had to keep asking for them to check our order status. I could have sat down at Bar Olathe next door and eaten faster than that!
• JL

  Jonathan Lohmann

  Dec 4, 2025
  1.0
  Do not go inside this McDonalds. Only go thru the drive thru. I have been waiting for 21 minutes. I will never go to this store ever.

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