Jimmy John's

3.3
201 reviews

About

Sandwich Restaurant

Location

Jimmy John's
283 N Hwy 7, Olathe, KS
66061, United States

Hours

Reviews

3.3
201 reviews
5 stars
82
4 stars
35
3 stars
9
2 stars
14
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising staff professionalism while others experienced rudeness and disorganization.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and failure to follow special instructions.

Delivery Speed

Numerous customers expressed frustration over slow delivery times, often taking much longer than advertised.

Food Quality

While some customers enjoyed the sandwiches, others complained about poor preparation and quality, including missing ingredients.

Customer Experience

Overall, there were mixed feelings about the dining experience, with some customers appreciating the food and service, while others reported significant dissatisfaction.
  • JE
    Justice Ely
    Dec 11, 2025
    5.0
    Solid sandwiches I eat here practically daily and that Diet Coke they got is 👌 every time
  • CB
    C B
    Dec 5, 2025
    5.0
    Paul (the manager, I think) was super cool & professional. I originally ordered online. Turns out the order didn’t go thru but the pre authorization did. Paul explained the situation, assured me he’d check at the end of the shift to double check that it was only a pre authorization on their end but guided me to reach out to my bank if need be. He then happily took my order. I really appreciated his caring approach to the situation. Great customer service & sandwich. I’ll be back!
  • LT
    Larry Tucker
    Nov 28, 2025
    5.0
    Meets expectations
  • AF
    Alicia Frye
    Nov 24, 2025
    1.0
    Never been inside a worse establishment. Two days ago it took them 25 minutes to make 2 sandwiches. They were running all over the place and nothing was organized. It was chaos but only 1 family of customers already eating in the restaurant. We order here often hoping it’ll get bigger but it’s a sloppy mess, lacking effort and a good amount of ingredients. The people working here are literally insane. My husband went there a few weeks ago and they said they didn’t have change for a $100 bill. Jimmy John’s?! Really?! The WORST establishment I’ve ever stepped into hands down. Should be shut down in my opinion.
  • BF
    Blake Ferris
    Oct 11, 2025
    2.0
    4 sandwiches, 3 chips, 3 drinks. 55 dollars.... for fast food.