Jimmy John's

3.5
241 reviews

About

Sandwich Restaurant

Location

Jimmy John's
20180 W 153rd St, Olathe, KS
66062, United States

Hours

Reviews

3.5
241 reviews
5 stars
98
4 stars
43
3 stars
30
2 stars
26
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, leading to a negative dining experience.

Delivery Issues

Numerous reviews highlighted slow delivery times and problems with order accuracy, causing frustration among customers.

Food Quality

While some customers enjoyed the sandwiches, others complained about stale bread and poorly made sandwiches.

Consistency

There were mixed reviews regarding the consistency of service and food quality, with some customers noting improvements while others experienced ongoing issues.
  • RL
    Randall Liestman
    Nov 14, 2025
    4.0
    Not a fancy sandwich/wraps shop but I do enjoy the bread and fresh toppings on the sub's here.
  • AA
    Anthony
    Nov 13, 2025
    1.0
    Ordered delivery, paid a small fortune, for a slim, pickles were no good, too many seeds, and a bottle of water 👎
  • SS
    Sandra Self
    Nov 12, 2025
    2.0
    Customer service is extremely lacking across the board. From the person taking your order to the person making your food.
  • L_
    Lunaris _
    Oct 5, 2025
    1.0
    No delivery drivers… be prepared to wait 35+minutes for a simple sandwich delivery
  • RS
    Rebecca Snyder
    Aug 12, 2025
    5.0
    This location is always on point when we come this way. They're always friendly and I've never had a bad sandwich from here.