Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
887 reviews
5 stars
426
4 stars
235
3 stars
104
2 stars
51
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported excessively long wait times, particularly in the drive-thru, with some waiting over 40 minutes for their orders.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and blizzards, others complained about cold, poorly prepared meals and incorrect orders.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.
Pricing
Several customers expressed dissatisfaction with high prices for ice cream and food, feeling that the value did not match the cost.
- SSSamuel1 day ago5.0Nathen Burkett was the nice young man that took my order. It was very helpful and accommodating to my want for six pretzel sticks for five dollars. I love him with all my heart.
- DRDana RichardsonOct 25, 20255.0Always a win.
- BCBalan ChinnappanSep 20, 20251.0Horrible experience, wait time is too long for derive through. Took almost 50 min. Seems only 2 person handles the entire Store.
- CSChelsea SingletonSep 10, 20253.0Has anyone noticed a difference in their soft serve? It’s not the same, not as creamy. Almost like there’s too much water in it. We ordered 2 chocolate dip cones and I’m sad to say, there has to be something going on with their soft serve. Hopefully just a bad batch.
- JHJason HolmAug 16, 20255.0Today I went to pick up a banana split blizzard. I've been ordering them for more years than I can remember. Today they put in so much chocolate sauce it just dominated the flavor. I took it to the front and frankly got world class treatment from the young lady at the counter. I'm not sure what I was expecting, but in a world where the art of quality customer service is dying she shined. I wish I remembered her name to giver her personal credit. It was about 2:40pm Saturday Aug 16
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Olathe, KS?
Dairy Queen Grill & Chill is located at 13385 S Blackbob Rd, Olathe, KS 66062-1504, USA.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and specialty DQ cakes.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location is family-friendly and welcomes children, providing booster seats and high chairs.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Can customers use mobile ordering and enjoy WiFi at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering with rewards and enjoy free WiFi during their visit.
How can I place an order ahead for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/11581/.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill in Olathe?
Nearby dining options include KFC, Golden Corral, Pasqually's Pizza & Wings, Chuck E. Cheese, and Pickleman's sandwich shop.
What banks are located near Dairy Queen Grill & Chill for convenient financial services?
Nearby banks include Security Bank of Kansas City, Valley View Bank, Central Bank of the Midwest, FNBO, and First National Bank of Omaha.
Are there any automotive or car-related services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Olathe Auto Clinic, CARSTAR Crystal 135th Street auto body shop, GO Car Wash, Firestone Complete Auto Care, and O'Reilly Auto Parts.