Business Details
About
Mexican Restaurant
Chipotle 119th & Ridgeview is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.6
254 reviews
5 stars
122
4 stars
39
3 stars
21
2 stars
12
1 star
60
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong ingredients.
Customer Service
Feedback highlighted consistently poor customer service, with rude staff and unwelcoming attitudes noted by several reviewers.
Cleanliness
Many reviews mentioned the restaurant's cleanliness issues, with dirty dining areas and unsanitary conditions frequently cited.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items, small portion sizes, and spoiled ingredients.
Staff Attitude
While some staff were praised for their friendliness, many reviews pointed out a lack of professionalism and care from younger employees.
- RRRad!ant5 days ago5.0Everything my food is so good right about of everything
- MPMIchell PoolerNov 16, 20251.0I don't understand I live less than quarter mile.Anytime we go get their food , we have to bring it home and warm. And then I noticed the next day , everyone's always containing stomach issues starting to wonder if the two connect eat include that is not consistently kept at a good temperature
- SRSelvia RoseNov 3, 20251.0Placed an order saying white rice and no beans on my burrito. Got a burrito with brown rice and full of black beans.
- TCT CoxOct 27, 20251.0Ordered online and picked your through the drive thru. Worker didn’t even look at us and practically threw our food at us. Got home and was missing 1/4 of our order. Had to drive another 10 miles round trip to get the missing order. No apology. Extremely rude employee and horrible customer service.
- CFCathy FlintSep 3, 20251.0Ordered lunch on 9/2/25, was to be delivered by 12:05, the restaurant is maybe 1/4 mile away. About 1:00 I received a call from the delivery person, they told her that the delivery was in Leawood, 10+ east of me. The delivery person said she was going to contact Chipotle to see if she should come back to get fresh food. Apparently they said no because my lunch was left off in Leawood, KS at 1:55. I have talked with 'Pepper' twice and was going to be routed to a live representative. Both times I waited 15+ minutes for a person that never came online. I have filled out their questionnaire that they send via e-mail. Told them what happened and still no response from them. My credit card said that I can dispute the charges next week, give them time 'to credit my purchase back.' Will it happen I doubt it. It's sad that a company can't read the address down the street. Love my Chipotle, but I will not use this one at Ridgeview and 119th in Olathe for my food, dine in, carry out or delivery. If they can't deliver down the street how competent are they to make my order correctly?
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 119th & Ridgeview in Olathe?
Chipotle Mexican Grill at 119th & Ridgeview in Olathe is open every day from 10:45 AM to 10:30 PM.
Where is Chipotle Mexican Grill located in Olathe?
Chipotle Mexican Grill is located at 18016 W 119th St, Johnson, Olathe, KS 66061, United States.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online through their official order website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-inspired fare including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
How can I contact Chipotle Mexican Grill at this location?
You can contact the restaurant by phone at +1 913-777-0078 or email at KS.3973.119thRidgevi@chipotle.com.
Does Chipotle Mexican Grill have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Are there other Mexican restaurants near Chipotle at 119th & Ridgeview?
Yes, Taco Bueno and Jack in the Box are nearby Mexican restaurants you might consider visiting before or after enjoying Chipotle.
What fast food options are available near Chipotle Mexican Grill at 119th & Ridgeview?
Nearby fast food options include Arby's, McDonald's, Dairy Queen Grill & Chill, and Dunkin' Donuts, suitable for a quick meal or dessert after your visit.
Are there any nearby services for personal care near the Chipotle location?
Yes, Glace Nails (nail salon and beauty spa) and Great Clips (hair salon) are nearby for personal care services.
What nearby amenities can be useful for customers visiting Chipotle?
Nearby amenities include Ridgeview Family Dentistry for dental care, Bank of Labor for banking services, and QuikTrip for gas, convenience items, and liquor.