Chipotle Mexican Grill

3.6
744 reviews
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About

Mexican Restaurant
Chipotle Blackbob is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
14317 W 135th St, Olathe, KS
66062, United States

Hours

Reviews

3.6
744 reviews
5 stars
353
4 stars
125
3 stars
68
2 stars
48
1 star
150

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, especially for online orders, leading to dissatisfaction.

Service Quality

Customer service was frequently described as rude or unprofessional, with several instances of employees displaying a lack of interest in their work.

Food Quality

Food quality varied significantly, with complaints about cold food, poorly prepared items, and unsanitary conditions.

Cleanliness

Multiple reviews highlighted dirty tables and floors, contributing to an uncomfortable dining experience.

Inconsistency

Customers noted a lack of consistency in food preparation and service, with experiences varying greatly from visit to visit.
  • TW
    Tailynn Wynn
    Nov 16, 2025
    5.0
    Lileuanna is best and most hard working employee you have when I walked in and ordered she greeted me a smile I will come back just how good my service was from her
  • KB
    Kansas Bicyclist
    Oct 30, 2025
    2.0
    The two ladies were prepared my food were very friendly, though I wish I could have gotten as big of a portion as I usually get in a bowl at other Chipotle locations. What really irked me though was the tall, younger gentleman working the register around 5 pm on October 30. He gave me an attitude when I was paying and failed to put the lid on my salsa container securely. By the time I reached my table, salsa was all over the inside of my bag.
  • MC
    michael crews
    Oct 26, 2025
    1.0
    Half portion as they always do, completely terrible service. Didn't even get greeted as usual too. They’re supposed to be 8 ounce portions yet that never happens. And I got queso just for them to put LITERALLY a half ladle of the queso on it.
  • AL
    Aaron Loper
    Sep 9, 2025
    1.0
    This location is always terrible. Food is always cold. We started ordering anything that is cold on the side hoping that would solve the problem but it didn't. I have no issues with the portions because the food is so gross I wouldn't want more. Not sure that I will be eating Chipotle anymore but if I do it sure won't be at this location
  • DR
    Donna Reeder
    Sep 7, 2025
    3.0
    The "steak" was so full of gristle that my family gave up after only eating a third of their meal. Had we stayed there I would have taken it back to the counter. We had PBJ sandwiches.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Blackbob in Olathe serve?

Chipotle Mexican Grill Blackbob serves customizable fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours of Chipotle Mexican Grill Blackbob?

Chipotle Mexican Grill Blackbob is open daily from 10:45 AM to 11:00 PM.