Chipotle Blackbob is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portion sizes, especially for online orders, leading to dissatisfaction.
Service Quality
Customer service was frequently described as rude or unprofessional, with several instances of employees displaying a lack of interest in their work.
Food Quality
Food quality varied significantly, with complaints about cold food, poorly prepared items, and unsanitary conditions.
Cleanliness
Multiple reviews highlighted dirty tables and floors, contributing to an uncomfortable dining experience.
Inconsistency
Customers noted a lack of consistency in food preparation and service, with experiences varying greatly from visit to visit.
TW
Tailynn Wynn
Nov 16, 2025
5.0
Lileuanna is best and most hard working employee you have when I walked in and ordered she greeted me a smile I will come back just how good my service was from her
KB
Kansas Bicyclist
Oct 30, 2025
2.0
The two ladies were prepared my food were very friendly, though I wish I could have gotten as big of a portion as I usually get in a bowl at other Chipotle locations.
What really irked me though was the tall, younger gentleman working the register around 5 pm on October 30. He gave me an attitude when I was paying and failed to put the lid on my salsa container securely. By the time I reached my table, salsa was all over the inside of my bag.
MC
michael crews
Oct 26, 2025
1.0
Half portion as they always do, completely terrible service. Didn't even get greeted as usual too. They’re supposed to be 8 ounce portions yet that never happens. And I got queso just for them to put LITERALLY a half ladle of the queso on it.
AL
Aaron Loper
Sep 9, 2025
1.0
This location is always terrible. Food is always cold. We started ordering anything that is cold on the side hoping that would solve the problem but it didn't. I have no issues with the portions because the food is so gross I wouldn't want more. Not sure that I will be eating Chipotle anymore but if I do it sure won't be at this location
DR
Donna Reeder
Sep 7, 2025
3.0
The "steak" was so full of gristle that my family gave up after only eating a third of their meal. Had we stayed there I would have taken it back to the counter. We had PBJ sandwiches.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Blackbob in Olathe serve?
Chipotle Mexican Grill Blackbob serves customizable fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill Blackbob?
Chipotle Mexican Grill Blackbob is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Blackbob offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Blackbob?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is Chipotle's commitment to food quality at this location?
Chipotle serves responsibly sourced, real food with wholesome ingredients free from artificial colors, flavors, or preservatives, emphasizing sustainable and humane farming practices.
Is Chipotle Mexican Grill Blackbob welcoming to the LGBTQ community?
What is the contact phone number for Chipotle Mexican Grill Blackbob?
The main phone number is +1 913-782-0691.
Which nearby restaurants could I visit after dining at Chipotle Mexican Grill Blackbob?
Nearby restaurants include Domino's Pizza for pizza and chicken, Nick The Greek for Greek cuisine, Taco Bell for fast-food Mexican dishes, and Lion's Choice for American fast food.
Are there nearby retail stores around Chipotle Mexican Grill Blackbob for shopping convenience?
Yes, Academy Sports + Outdoors, Verizon, TCC Verizon Authorized Retailer, Hobby Lobby, and Menards are nearby retail options.
What essential services can I find near Chipotle Mexican Grill Blackbob in Olathe?
Nearby essential services include Mazuma Credit Union and Mainstreet Credit Union for banking, Jason M. Park: Allstate Insurance for insurance, ER of Olathe and Overland Park Regional Medical Center ER for emergency care, and KeyMe Locksmiths for locksmith services.