Chipotle Southgate is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Inconsistency in food quality reported, with issues like undercooked rice, small portions, and occasional spoiled ingredients.
Service Issues
Frequent complaints about poor customer service, including unprofessional behavior from staff and long wait times.
Cleanliness
Multiple reviews highlighted dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, especially with online and mobile orders.
KK
KCRider
5 days ago
4.0
This is your typical Chipotle location. Awesome food, pretty decent staff, but a lobby that’s often in need of cleaning. We go here to regularly for dine in, a couple of times per month for years, and it’s always been the same. Good think Chipotle is awesome!
WP
Weston Pringle
Dec 21, 2025
3.0
Food was very good, however I ordered online and paid for extra steak. There were like 6 pieces of steak, maybe, in my burrito. It was we mostly rice. The chicken bowl I ordered had almost no chicken. I wouldn’t order online again here, but if you go in person so they have pressure to give you the normal amount, this would be the only location I’d go to
ZW
Zachery Wilcox
Dec 19, 2025
1.0
Four strikes and you're out. Time and time again this location is out of some ingredient because it simply wasnt prepared in time. 6 people in the kitchen 1 on the front helping customers while 15 people stand in line yet you are still cooking meat...? pathetic. This is exactly why we cant wait for automation. Such a simple concept, keep the bins full and help customers when they walk in. Instead its a social gathering. I will never return. Thank you for reminding me why most of us just prepare food at home.
PB
Plastic Bag
Dec 14, 2025
1.0
12/13/2025
At least 1/3 times when I order steak they throw in a huge fatty non edible piece that someone could choke on. I Don't know if it's because i always do mobile orders and they can sneak it in . This isn't just this location but has happened to me before at other Chipotles. Called the 1800 number and they gave me a BOGO coupon. I’d rather have a refund for the over priced food.
WJ
Wolverine Jr
Dec 12, 2025
1.0
I had Cold food and black expired guacamole. Avoid this place. My coworker stopped going here months ago because she had a fly in her food and they didn't want to throw out the batch they scooped it out of.
I thought she got unlucky but it appears that it's a culture at this location stemming from poor management hiring lazy workers.
Go here if you're feeling lucky with your bowels. The only thing consistent about this location is the inconsistent quality and food safety issues.
4yrs of bad service solidified this decision.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Southgate serve?
Chipotle Southgate offers customizable Mexican fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill Southgate?
Chipotle Southgate is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Southgate offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Can I order online from Chipotle Southgate?
Yes, you can order online through their website or the Chipotle mobile app.
How can I contact Chipotle Mexican Grill Southgate?
You can contact them via phone at +1 913-829-4399 or email at ks.0738.southgate@chipotle.com.
Does Chipotle Mexican Grill Southgate accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
Is Chipotle Mexican Grill Southgate LGBTQ+ friendly?
Are there any gyms or fitness centers near Chipotle Mexican Grill Southgate?
Yes, TITLE Boxing Club Olathe and Orangetheory Fitness Olathe - South are nearby fitness options where customers might work out before grabbing a meal at Chipotle.
What other dining options are available near Chipotle Mexican Grill Southgate?
Nearby restaurants include Red Robin Gourmet Burgers, IHOP for breakfast and brunch, MOD Pizza, Zarape Mexican Grill, and Wong's Kitchen for Chinese cuisine, offering a variety of dining experiences for visitors.
Are there any beauty salons near Chipotle Mexican Grill Southgate?
Yes, several beauty salons such as I.d.entity Suite Salons, Everything's Hair, Kacee the Stylist, Hair Slayers Salon, Side Quest Salon, SF Studio, Marie's Mens Cuts, Jan Bales, and Lovely Nails Olathe are in the vicinity, making it convenient to combine grooming with dining.