Buffalo Wild Wings

3.8
2565 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
12110 South Strang Line Road, Olathe, KS
66062, United States

Hours

Reviews

3.8
2,565 reviews
5 stars
1,065
4 stars
683
3 stars
326
2 stars
167
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many reported issues with cold, overcooked, or incorrect items.

Atmosphere Concerns

Several customers noted a loud and uncomfortable atmosphere, with cleanliness issues in the dining area and restrooms.

Inconsistent Experiences

Customers expressed frustration over inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
  • TC
    Tony Campbell
    Jan 5, 2026
    5.0
    Went here recently and had a good experience. The wait staff was prompt and attentive without hovering by the table so we could still have a conversation. The food came out super fast and was well prepared. This is leaps and bounds above other BWW locations. A fine choice for wings. Sports bars aren't really my thing, but chicken wings are so I gotta give it an average score for atmosphere.
  • HP
    Hector Pulido
    Dec 30, 2025
    1.0
    La comida muy bien el mesero, al parecer es racista, porque no nos atendió de la manera correcta. Me sirvió una Strawberry Lemonade con agua y no ofreció refill de agua a los demás chicos. Mientras a la mesa detrás de nosotros sí les ofreció y estaba muy atento a esa mesa, pues eran güeros y nosotros por ser hispanos, nos discriminó el mesero. Se llama Michael, pésimo servicio, la comida muy bien, pero el servicio de muy mala calidad.
  • WA
    Wilmary Albornoz
    Dec 27, 2025
    1.0
    The night shift manager was rude, and I felt it was an act of racism. He referred to reprimanding the children, something he should have addressed with the parents first. Very disappointing. I used to love this restaurant; they've lost some good customers!!
  • LG
    Lisbeth Guerrero
    Dec 27, 2025
    5.0
    Absolutely unacceptable behavior. The manager was rude, aggressive, and completely inappropriate with children who were simply playing at their table. Watching an adult speak to kids in such a disrespectful way was shocking and uncomfortable. This is NOT how a manager should behave, especially in a place that serves families. We will never return and strongly advise families to avoid this restaurant.”
  • HS
    Hubert Sanchez
    Dec 27, 2025
    1.0
    Very disappointing experience. The manager was extremely rude to a group of children who were simply playing at their table. Instead of handling the situation with professionalism or kindness, especially toward kids, he spoke to them in a disrespectful and aggressive manner. This is unacceptable behavior, particularly in a family-friendly restaurant. We felt uncomfortable and unwelcome. I will not be coming back and do not recommend this place to families.”

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings in Olathe known for?

Buffalo Wild Wings in Olathe is known for award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings in Olathe?

Buffalo Wild Wings is open from 11:00 AM to midnight on Monday, Wednesday, and Sunday; and from 11:00 AM to 1:00 AM on Tuesday, Thursday, Friday, and Saturday.