Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many reported issues with cold, overcooked, or incorrect items.
Atmosphere Concerns
Several customers noted a loud and uncomfortable atmosphere, with cleanliness issues in the dining area and restrooms.
Inconsistent Experiences
Customers expressed frustration over inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
TC
Tony Campbell
Jan 5, 2026
5.0
Went here recently and had a good experience. The wait staff was prompt and attentive without hovering by the table so we could still have a conversation. The food came out super fast and was well prepared. This is leaps and bounds above other BWW locations. A fine choice for wings. Sports bars aren't really my thing, but chicken wings are so I gotta give it an average score for atmosphere.
HP
Hector Pulido
Dec 30, 2025
1.0
La comida muy bien el mesero, al parecer es racista, porque no nos atendió de la manera correcta. Me sirvió una Strawberry Lemonade con agua y no ofreció refill de agua a los demás chicos. Mientras a la mesa detrás de nosotros sí les ofreció y estaba muy atento a esa mesa, pues eran güeros y nosotros por ser hispanos, nos discriminó el mesero. Se llama Michael, pésimo servicio, la comida muy bien, pero el servicio de muy mala calidad.
WA
Wilmary Albornoz
Dec 27, 2025
1.0
The night shift manager was rude, and I felt it was an act of racism. He referred to reprimanding the children, something he should have addressed with the parents first. Very disappointing. I used to love this restaurant; they've lost some good customers!!
LG
Lisbeth Guerrero
Dec 27, 2025
5.0
Absolutely unacceptable behavior. The manager was rude, aggressive, and completely inappropriate with children who were simply playing at their table. Watching an adult speak to kids in such a disrespectful way was shocking and uncomfortable. This is NOT how a manager should behave, especially in a place that serves families. We will never return and strongly advise families to avoid this restaurant.”
HS
Hubert Sanchez
Dec 27, 2025
1.0
Very disappointing experience. The manager was extremely rude to a group of children who were simply playing at their table. Instead of handling the situation with professionalism or kindness, especially toward kids, he spoke to them in a disrespectful and aggressive manner. This is unacceptable behavior, particularly in a family-friendly restaurant. We felt uncomfortable and unwelcome. I will not be coming back and do not recommend this place to families.”
Frequently Asked Questions About Buffalo Wild Wings
What type of food is Buffalo Wild Wings in Olathe known for?
Buffalo Wild Wings in Olathe is known for award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Olathe?
Buffalo Wild Wings is open from 11:00 AM to midnight on Monday, Wednesday, and Sunday; and from 11:00 AM to 1:00 AM on Tuesday, Thursday, Friday, and Saturday.
Where is Buffalo Wild Wings located in Olathe?
It is located at 12110 South Strang Line Road, Olathe, KS 66062, United States.
Can I find Buffalo Wild Wings online and on social media?
Yes, Buffalo Wild Wings has an official website and social media pages including Facebook. Their website URL is https://www.buffalowildwings.com/locations/us/ks/olathe/12110-s-strang-line-rd/sports-bar-769/ and Facebook page is https://www.facebook.com/239332626179216.
What categories of services does Buffalo Wild Wings in Olathe offer?
The restaurant operates as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Is there a phone number I can call to contact Buffalo Wild Wings in Olathe?
Yes, you can reach them at +1 913-393-0638.
Are there any hotels nearby Buffalo Wild Wings in Olathe?
Yes, nearby hotels include Hilton Garden Inn Olathe, Holiday Inn Express & Suites Olathe North, Hampton Inn Olathe, Heart Of America, and Hampton by Hilton. These can be convenient for travelers looking to stay close to the restaurant.
What other dining options are near Buffalo Wild Wings in Olathe?
Nearby dining options include Jimmy John's (sandwich shop), Johnny's Italian Steakhouse, Joe's KC BBQ, Panda Express (Chinese fast food), Old Chicago Pizza & Taproom (sports bar and pizza), Mo' Bettahs Hawaiian Style Food, McDonald's, A&W Restaurant, Wendy's, Subway, Smoothie King, Black Bear Diner, and Sake Lounge (pan-Asian and sushi).
Are there any entertainment or recreational spots near Buffalo Wild Wings in Olathe?
Yes, Cosmic Jump, an amusement park, is nearby, providing a fun activity that customers can enjoy before or after dining at Buffalo Wild Wings.
Are there any service or retail stores near Buffalo Wild Wings that customers might find useful?
Nearby stores include Device Pros for mobile phone and computer repair, Vision Today for eyewear and optometry, RockItCoin Bitcoin ATM for cryptocurrency transactions, Phillips 66 Gas station, Redbox rental kiosks, and LifeWay Christian Store for books, gifts, and religious items.