Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Norton, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 211 West Holme for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
499 reviews
5 stars
173
4 stars
98
3 stars
81
2 stars
42
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews mentioned food being cold, stale, or poorly prepared, with some customers experiencing food safety concerns.
Staff Friendliness
While some customers praised friendly staff, others reported rudeness and unprofessional behavior from employees.
Operational Problems
Customers frequently noted issues with the drive-thru and mobile ordering, including being closed during posted hours and unavailability of menu items.
- TBTim BotelerJan 4, 20261.0I will never go to sonic again. The fries were old and that was the worst cheeseburger I have ever had. I will never eat there again
- SSSarah SchiermeyerNov 26, 20251.0We stopped at the Norton, Kansas Sonic. Bad decision! We went inside to eat. We waited 1/2 hour to get our food. I had to ask for it. My husband ordered #9. He got a chili burger instead of a chicken sandwich. The employee taking counter orders insisted he ordered a chili burger. Maybe if she had taken her headphones off she would have heard correctly. She got rude and insisted she was right. She offered a chicken sandwich "on the house". It was not "on the house" because he had already paid for it. She said rudely, "Well, you got something to eat. That's all that matters." Then we noticed my husband did not get the coke he ordered. I had to bang on the kitchen doors to get anyone's attention. The counter employee rudely said to us, "Can't you see I'm the only person here taking orders? (As if that's our fault!). Another employee nicely brought it out to us. Needless to say, we'll never eat here again.
- LBLiz BOct 2, 20251.0Closed during posted open hours
- AWAnn WenteSep 26, 20254.0Friendly staff, good service, good food.
- AMAngelique McKenzieSep 13, 20251.0Food tasted stale, lukewarm and rather bland. Service was rude and distracted.