Wendy's

3.4
635 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
110 West 12th, Newton, KS
67114, United States

Hours

Reviews

3.4
635 reviews
5 stars
200
4 stars
155
3 stars
107
2 stars
65
1 star
108

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold food, old items, and poor preparation.

Service Speed

Customers frequently complained about long wait times for food, even with few customers present.

Staff Attitude

While some reviews praised friendly staff, others noted unprofessional behavior and poor customer service.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
  • CC
    Cameron Collins
    Nov 14, 2025
    4.0
    food seemed kinda old like under heat lamp specifically the fries
  • RD
    rosie dewitt
    Oct 9, 2025
    5.0
    Spicy chicken sandwich is great.
  • KH
    Kris Hilding
    Aug 14, 2025
    3.0
    Every time, they forget 1 nugget :(
  • TS
    Tracy Shepard
    Jul 11, 2025
    1.0
    Take some pride in your work! Old fries, old chicken sandwich. Given a baconator jr instead of baconator. Broke down soda. 1 nice attentive staff the rest not so much. Won't be back
  • LD
    Lorelei DeGrado
    Jul 6, 2025
    1.0
    The past few times I’ve gone they’ve screwed something up. I know, I know, why keep going? I keep thinking “surely they don’t screw up like that ALL the time, right?” Last time I went I ordered a jr bacon cheeseburger. I get all the way home. PLAIN. Literally just bread, cheese, and a patty. This time I go, I order two saucy nugget meals. NO FRIES. And this was after I waited almost 15 minutes so they could make the food fresh, then the food wasn’t even hot, just kinda warm. So if you do go to this location, CHECK EVERY ITEM IN YOUR BAG.

Frequently Asked Questions About Wendy's

Is Newton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.