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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Newton, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1116 Washington Road for the ultimate SONIC experience!
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
The quality of food was inconsistent, with several complaints about undercooked items, poor taste, and cold food.
Service Experience
While some customers praised the friendly and quick service, others experienced rude staff and long wait times, particularly in the drive-thru.
App Functionality
Customers found the app frustrating to use, although it was noted that it could facilitate quicker service.
JS
Jennifer Slifer
Feb 16, 2026
2.0
We had an app order, two items were missing entirely, we had to go back through the drive through for missing tots. My "super sonic breakfast burrito" had no meat or cheese in it. It consisted of only egg, tomato, too much onion and WAY TOO MANY jalapeños. Our green apple sprite was grape...
Overall not a great experience this time.
WS
Weston Stovall
Dec 26, 2025
5.0
Service is quick and friendly whenever I go, the app tends to be frustrating but the workers are very friendly
JM
Jim Miller
Dec 16, 2025
5.0
Use the app and it's quick service
RR
Rick Redinger
Nov 21, 2025
1.0
Tough Hard Footlong with Soggy Undercooked Onion Rings