Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Many reviews highlighted problems with food being cold, old, or poorly prepared, leading to a disappointing dining experience.
Service Speed
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exacerbated by understaffing.
Customer Service
While some employees received praise for their friendliness, many customers experienced rude service and a lack of attention from staff.
Cleanliness
Several reviews pointed out cleanliness issues, including dirty dining areas and restrooms.
SD
Sarah Douglass
Feb 15, 2026
1.0
I will NEVER go to North location McDonald's ever again I got cold fries but the rest of my order was fine but I HATE cold fries
SB
Stephanie Byers
Feb 14, 2026
2.0
I'm really tired of using your app and then I trust your staff to give me what I pay for. This has happened multiple times, I get home and I'm missing something. Not happy.
HH
Hailey
Jan 30, 2026
1.0
Got a 10 pc nugget and SEVERAL of the nuggets were broken and looked inconsistent with "normal breakage" I'm disgusted tbh.
KL
Kansas Local
Jan 27, 2026
3.0
For it being a McDonald's my standards are never high but here the wait is usually pretty long and they almost always forget my drink. I walked up to the counter to pick up an order and told the guy that I had a drink with it and he sincerely replied with "Okay? Do you want me to grab it?" I wouldn't be telling you I had a drink if I didn't want my drink 🤦♀️🤦♀️🤦♀️
LW
Lexee Wickman
Jan 11, 2026
1.0
I had a very disappointing experience at this location. All of the food I received was cold and tasted as though it had been sitting out for an extended period of time.
Additionally, there was an issue with my payment. I was told that my total was $9.60. I provided the employee with a $20 bill and was given only $9 in change, which is incorrect. When I attempted to address this mistake at the window, the employee turned away and closed the window instead of resolving the matter.
The cleanliness of the property was also concerning. The drive-through parking lot was extremely dirty, and I drove over multiple discarded cups while exiting.
Overall, the service, food quality, and cleanliness were unacceptable. I would not recommend this location.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 4:15 AM to 3:45 AM the next day.
Does this McDonald's offer 24-hour drive-thru service?
Yes, the drive-thru is open 24 hours a day, every day of the week.
Can I order McDonald's food for curbside pickup?
Yes, curbside pickup service is available at this location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 1321 North Main Street, Newton, KS 67114, United States.
What services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food online or via app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on iOS and Android.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Taco Bell, Wendy's, Sonic Drive-In, and Billy Sims BBQ, offering a variety of choices before or after your visit.
What local services are near this McDonald's that could be convenient for visitors?
Nearby services include Walgreens pharmacy, The Citizens State Bank, and Dillons Fuel Center for your health, financial, and fuel needs.
Are there any entertainment or leisure spots close to this McDonald's?
Redbox rental kiosks and Great Plains Bicycle Repair are nearby, offering entertainment options and bike services to enjoy before or after dining.
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