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McDonald's

3.5
(1333 reviews)

Business Details

1321 North Main Street, Newton, KS
67114, United States
(316) 284-2891
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1321 North Main Street, Newton, KS
67114, United States

Hours

Reviews

3.5
1,333 reviews
5 stars
439
4 stars
285
3 stars
275
2 stars
113
1 star
221

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Many reviews highlighted problems with food being cold, old, or poorly prepared, leading to a disappointing dining experience.

Service Speed

Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, often exacerbated by understaffing.

Customer Service

While some employees received praise for their friendliness, many customers experienced rude service and a lack of attention from staff.

Cleanliness

Several reviews pointed out cleanliness issues, including dirty dining areas and restrooms.
  • SD
    Sarah Douglass
    Feb 15, 2026
    1.0
    I will NEVER go to North location McDonald's ever again I got cold fries but the rest of my order was fine but I HATE cold fries
  • SB
    Stephanie Byers
    Feb 14, 2026
    2.0
    I'm really tired of using your app and then I trust your staff to give me what I pay for. This has happened multiple times, I get home and I'm missing something. Not happy.
  • HH
    Hailey
    Jan 30, 2026
    1.0
    Got a 10 pc nugget and SEVERAL of the nuggets were broken and looked inconsistent with "normal breakage" I'm disgusted tbh.
  • KL
    Kansas Local
    Jan 27, 2026
    3.0
    For it being a McDonald's my standards are never high but here the wait is usually pretty long and they almost always forget my drink. I walked up to the counter to pick up an order and told the guy that I had a drink with it and he sincerely replied with "Okay? Do you want me to grab it?" I wouldn't be telling you I had a drink if I didn't want my drink 🤦‍♀️🤦‍♀️🤦‍♀️
  • LW
    Lexee Wickman
    Jan 11, 2026
    1.0
    I had a very disappointing experience at this location. All of the food I received was cold and tasted as though it had been sitting out for an extended period of time. Additionally, there was an issue with my payment. I was told that my total was $9.60. I provided the employee with a $20 bill and was given only $9 in change, which is incorrect. When I attempted to address this mistake at the window, the employee turned away and closed the window instead of resolving the matter. The cleanliness of the property was also concerning. The drive-through parking lot was extremely dirty, and I drove over multiple discarded cups while exiting. Overall, the service, food quality, and cleanliness were unacceptable. I would not recommend this location.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available every day from 4:15 AM to 3:45 AM the next day.

Does this McDonald's offer 24-hour drive-thru service?

Yes, the drive-thru is open 24 hours a day, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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