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Arby's

4.1
(636 reviews)
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Business Details

421 Windward Dr, Newton, KS
67114, United States
(316) 282-0902
http://www.arbys.com/locations/us/ks/newton/421-windward-dr/store-7583
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
421 Windward Dr, Newton, KS
67114, United States

Hours

Reviews

4.1
636 reviews
5 stars
307
4 stars
187
3 stars
77
2 stars
27
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying the meals while others experienced cold or undercooked items.

Service Issues

Several reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty dining areas and unsanitary conditions.

Staff Friendliness

Despite service issues, many customers praised the friendliness of the staff and their willingness to help.
  • BB
    BarberBill
    Feb 12, 2026
    5.0
    Food is always hot and fresh. The staff are always friendly. Excellent!
  • LW
    Linda Wilson
    Dec 9, 2025
    5.0
    I tried the steak bite bowl with Mac and cheese and it was delicious, will definitely get it again!
  • CS
    Chase Spencer
    Nov 22, 2025
    1.0
    Id rate the food but left before I could order. The workers just sat on their phone in the back and ignored me in the lobby. I would have gone through the drive thru but there was a semi truck blocking and the Arby's workers was just dicking around with the truckers. Mind you it's 9pm... not busy. I tried to get their attention but they walked out of sight and ignored my tries.
  • SM
    Shelby Marie
    Nov 14, 2025
    1.0
    Does anyone ever answer the phone?! Got my order wrong but didn't notice it until I got all the way home. Tried to call half a dozen times and noone answered!
  • BW
    B. L. Wigg
    Nov 11, 2025
    2.0
    Went for veteran's day with my mother, who served during OIF and OEF. While wearing a shirt displaying being a veteran alongside the unit she served in, she was rightfully carded for her mil ID, but was not given any thanks for her service. Compared to the next man in line, with no uniform or identification displaying, who was not carded when ording the same veteran's meal, and *was* thanked for his service. Food was what you expect from Arby's. Slightly undercooked ham but still alright.
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Brand Certified Facts from Arby's

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