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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Mission, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6665 Martway for the ultimate SONIC experience!
Numerous customers reported extremely long wait times and poor service, often citing being ignored or receiving incorrect orders.
Food Quality
Many reviews mentioned unsatisfactory food quality, including items being overcooked, stale, or causing food poisoning.
Staffing Problems
Several customers noted that the location appears to be understaffed, leading to slow service and operational inefficiencies.
Customer Service
There were multiple complaints about rude staff interactions, with some customers feeling disrespected when addressing issues with their orders.
DW
Darren Willard
Jan 4, 2026
5.0
Quick service, friendly, food was excellent and my order was accurate. Good job!
PI
Phil Gray II
Dec 23, 2025
4.0
It is Sonic. You know what you are getting when you go...enjoyed my midday burrito!
RB
Riya Bernard
Dec 23, 2025
1.0
GOSH RUDE! lady started yelling and screaming and getting mad for absolutely no reason at all. She comes storming and opens the window to tell me to just shut up and yells and screams. I was so upset and traumatized by this incident like I actually could not process what was wrong in the situation. I called the corporate number to report the incident because I actually felt scared and traumatized at the aggression the worker was showing. They took down my incident. I told them not to put a complaint towards that lady because gosh I dont want to ruin someones christmas or like get them fired. Maybe she was having a bad day or something but it was such bad behavior. I actually am still shocked up from this. I will be staying away from sonic from now on and I recommend that you do the same!!!
DB
David Breazeale
Nov 22, 2025
1.0
Refused to accept cash
TB
Truman Brothers
Nov 22, 2025
1.0
I’ll just copy paste this here because it’s the same thing here
They do fine when you go there, but I don’t think they quite understand how DoorDash works, I ask for a burger that is plain with lettuce and onion, but for some reason that means only add mayo? Which I’m allergic too btw, they keep doing this and I keep getting a full refund, I’m not sure how much money they have lost out on but it’s gotta be a lot, I think I’ll just stick with a different restaurant that gives a crap about their customers.
Edit: when has calling corporate helped fix anything?