Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6500 Johnson Dr in Mission, KS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong pizzas.
Food Quality
Several reviews mentioned dissatisfaction with the quality of food, including undercooked pizzas and unsatisfactory taste.
Timeliness
Customers frequently complained about long wait times for orders, both for pickup and delivery.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and highlighted positive experiences.
MD
Moto Man Dan
Feb 11, 2026
5.0
The people here are great! I almost always get take out and it's delicious every time!
SS
Seriously
Jan 16, 2026
1.0
This location is awful. Very Rude employee. You need to get rid of the guy in the picture who was hateful and disrespectful. Refuse to refund item that was paid for in cash and then told don't have. Become hateful and arguing. No wonder Pizza Hut going to shit when you hire people like this.
KK
Kristin
Jan 2, 2026
1.0
They messed up our order. We called the store and the manager was rude and went off on us.
GM
Gunner Michael
Jan 1, 2026
1.0
I placed my order at 5:38pm and when I arrived at 6:08pm I noticed my name on the screen for 5:58. The customer in front of me got turned away by the very unprofessional employee complaining about only 2 workers. I watch that guy turn 3 potential customers away. Nice way to watch money walk away!! Remind you my 3 kids should not hear the guy using profanity!!. The owner needs to watch his surveillance more to save his business because none of us customers were happy. I waited til 6:20pm and left with kids not receiving their pizza and desert. Who knows how much longer I would wait.
BR
Brian Rubaie
Nov 25, 2025
5.0
These guys have saved the day on so many corporate orders and been incredibly supportive when we had gaps in our orders. Appreciate yall!