Chipotle Mexican Grill

3.9
1616 reviews
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About

Mexican Restaurant
Chipotle Johnson Drive is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6864 Johnson Dr, Mission, KS
66202, United States

Hours

Reviews

3.9
1,616 reviews
5 stars
773
4 stars
381
3 stars
157
2 stars
75
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being described as rude, untrained, and disorganized.

Food Quality

Many customers reported issues with food quality, including undercooked rice, stale chips, and incorrect portion sizes.

Cleanliness

The restaurant was frequently noted as dirty, with unclean tables and a messy dining area.

Portion Sizes

Customers consistently complained about skimpy portion sizes, often feeling shortchanged for the price paid.

Consistency Issues

Frequent inconsistencies in food preparation and availability of menu items were reported, leading to customer dissatisfaction.
  • JB
    Jeffrey B
    6 days ago
    2.0
    Two full 1-2" STEMS with roots. All lettuce was the white stalks most throw away. No Green. Hard avacado stem buried in guacamole, hurt my tooth. Submitted to corporate feedback and all they offered was a free drink. So here we are. Will stick to newer location. The people were nice, no complaint there. **please don't tell me to follow up with corporate feedback channel. as you can see, I already did that and they only offered a free drink
  • YH
    Yer Hang
    Dec 27, 2025
    2.0
    Rice was hard. Barely got any meat in my bowl.
  • DR
    Denisse D R
    Dec 22, 2025
    3.0
    The ladies seem tired and overworked, the food is not bad but they seemed understaffed trying to complete several tasks at the same time. They keep the place clean, just not very friendly. But it's understandable because one person or two are keeping up with the whole line and register.
  • KD
    Krystal Duran
    Dec 7, 2025
    2.0
    These employees need more training or something, came in tonight for a Salad and the kid behind the counter just looked at me. I said I want a salad, and he just looked at me again, so I said the salad on the bottom? And he put the regular lettuce on the bottom. There's a review from yesterday I see that says the exact same thing. Like do y'all not have salad here or does nobody know what it is? If I wanted lettuce I'd just get a regular bowl. The chips are also stale as hell but soggy at the same time. It's weird. This was a weird experience.
  • SJ
    Sara Jaramillo
    Dec 6, 2025
    2.0
    Every time I go in there, there’s always somebody working That has no clue what they’re doing… All I wanted was a salad bowl and the person behind the counter looked at me like they had no clue what I was talking about, and then took the Romain lettuce and put it as the base. And I said no no I wanted The salad mix and he just again stared at me not saying anything, and then, when I asked the other lady, she said they didn’t have it, but it literally was on the app and I could order it on the app so I’m like OK…She’s lying to me. She just doesn’t wanna go get the salad from the back. I just found it Very rude. They’re not really friendly at that store. And it’s kind of irritating how every time I go in there my orders, always either messed up for the people behind the counter Don’t know what they’re doing.. and add onto it behind. The bars is always gross and messy.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill on Johnson Drive offer?

Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill on Johnson Drive?

The restaurant is open daily from 10:45 AM to 11:00 PM.