Customers generally praised the food for being fresh and delicious, with many highlighting specific dishes like the shawarma and harissa avocado bowl.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others reported rudeness and disorganization.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, noting that bowls were often less than full and not worth the price.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Atmosphere
The atmosphere received mixed reviews; while some found it pleasant and welcoming, others noted it could be noisy and chaotic.
AR
Aberham Rodriguez
5 days ago
5.0
i came in too get lunch it was pretty busy but line was moving really quick thanks to norma & reina amazing service on the line the food was fantastic this has to be the best cava in the kansas city metro nayeli kept the lobby looking very clean all the workers are very professional i’ll be making this my new cava & i live close to the lee summit one so that says a lot.
JJ
Juanita
6 days ago
5.0
Nayeli was amazing! Super friendly, quick, and really attentive. She made my bowl perfectly and brought such great energy to the whole experience!
MO
Marla Oyer
Nov 15, 2025
5.0
First time eating here and I loved it. I had a bowl w/ half & half rice/arugula, honey chicken as my protein. Then picked my toppings. The pita bread was crispy w/ a little salt on them & I could’ve just ate that with hummus. Hoping there’s one close to my work in OP so I can get it for lunch sometime. I would describe this place as a Mediterranean style Chi-?tle. (You know, the bowl or burrito place)
I should’ve taken a picture of my meal b/c it was great!
Price is a little high but at least the food is good unlike most restaurants these days.
SK
Stella Kripke
Nov 7, 2025
5.0
Eliana and Lydia were super helpful in explaining my options to me and showing me how to use the app. My son loves cava in Oklahoma and insisted I try it myself. Very pleased with my choice of lamb meatballs and lentils. They were more than happy to let me sample the crazy feta which definitely lives up to its name!
AL
Allie Ledbetter
Nov 6, 2025
5.0
I had such a great experience at CAVA! The food was fresh, flavorful, and perfectly prepared — everything from the toppings to the dressings tasted amazing. The restaurant was clean and had a really welcoming vibe.
I especially want to give a big shoutout to Reyna — she was so friendly, patient, and helpful while I was deciding what to order. She went above and beyond to make sure everything was just right and even recommended a few combinations that turned out delicious. It’s rare to find such great customer service these days, but Reyna really made the experience stand out.
I’ll definitely be coming back soon — highly recommend CAVA, and make sure to see Reyna if you can!