McDonald's

3.2
1059 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8915 Johnson Dr, Merriam, KS
66202, United States

Hours

Reviews

3.2
1,059 reviews
5 stars
338
4 stars
204
3 stars
154
2 stars
92
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items, including raw food and missing components.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food hygiene.

Inconsistent Experience

Customers noted that experiences varied widely, with some praising the service and food while others described it as the worst McDonald's they had visited.

Management Concerns

Frequent mentions of poor management practices, including staff incompetence and lack of organization, contributed to negative experiences.
  • PW
    Paighton Weber
    Nov 15, 2025
    1.0
    this location is horrible i understand it’s mcdonald’s but bro the service is horrible the ginger in the back is always so rude like if you don’t like your job leave then we were waiting in the drive forever 3 people left then we go up to the window they are siting in there playing and laughing none of them had headsets on
  • NW
    Nichole Walker
    Oct 28, 2025
    2.0
    Waiting extra long, just to get warm sandwiches n old nasty fries. Couldn't understand why we waited.
  • KP
    Karl Gibson Sumner Academy PBS
    Oct 27, 2025
    5.0
    Fast and friendly staff.
  • PR
    Patricia Razo
    Oct 19, 2025
    1.0
    There are some very incompetent people at this place we always end up parked in a waiting space even when there is no one else in line.... lord it hurts to see how this place operates! Multiple times this has happened i loose all credibility to state Multiple times but I really can't pick out the worst! One man ALWAYS left alone running drive thru and running items out to cars....
  • JH
    James Hicks
    Oct 10, 2025
    1.0
    Placed an online order. Went through the drive through and sat for 15 minutes, people were driving off because they weren't being helped, same went for myself when I got up to the speaker. Tried to go into the store and the doors were locked at 10:40 p.m. had to cancel online order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8915 Johnson Dr, Merriam, KS?

McDonald's in Merriam, KS is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does McDonald's offer delivery and what types of delivery services are available?

Yes, McDonald's offers delivery with options including standard delivery, same-day delivery, and no-contact delivery.