McDonald's

3.4
1168 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1011 Westloop Pl, Manhattan, KS
66502, United States

Hours

Reviews

3.4
1,168 reviews
5 stars
379
4 stars
246
3 stars
226
2 stars
118
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many noted issues with cold or improperly prepared items, including missing components in their orders.

Cleanliness

The restaurant was often described as clean, with some customers appreciating the cleanliness of the dining area and bathrooms.

Staff Attitude

Feedback on staff behavior was mixed; some customers praised friendly employees, while others experienced rudeness and lack of professionalism.

Drive-Thru Experience

Many reviews highlighted problems with the drive-thru, including long waits and poor service, suggesting a need for improvement in this area.
  • HW
    Hunter Wegworth
    Nov 10, 2025
    5.0
    Love working here. 10/10. Everyone is so nice to each other and caring. Never worked somewhere where the people actually care about each other. Also the trainers are amazing to work with. If I were you, I would consider working here.
  • HM
    Halley Morris-Hughes
    Nov 9, 2025
    1.0
    Waited at least 20 minutes for mobile pickup after being sent to wait in stall 2. Ordered 3 kid meals, 2 basic burgers, a large fry. I figured they forgot about the order after I saw them bring out a couple kid meals to other cars who were sent to wait after me and the drive thru was just flying through…. Had to go in for my fries after they finally brought the rest out. They were cold, they said “hot and fresh.”😂 Called to speak to manager but her couldn’t hear me….
  • KM
    Kevin Moore
    Nov 3, 2025
    2.0
    I don't know why but every time I order a Quarter Pounder I either don't receive the correct order, or it takes upwards of twenty minutes.
  • AR
    Andrew Reese
    Nov 1, 2025
    5.0
    This establishment is highly congested, making it challenging to secure a parking spot. Additionally, the reliance on customers to manually place orders on the kiosk is inconvenient. It is imperative to revert to providing customer assistance, especially given the recent end of the COVID-19 pandemic.
  • DG
    David Gemoll
    Nov 1, 2025
    1.0
    Had to go in for curbside. 15 min wait was too long. Staff wearing Halloween costumes that prevented them from doing their job fast. Mcgriddle bun was old or burnt

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1011 Westloop Pl, Manhattan, KS?

Delivery is available from 6:00 AM to 11:29 PM Monday through Thursday and Sunday, and until 12:29 AM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

Drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.