Dairy Queen Grill & Chill

3.8
695 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3116 Anderson Ave, Manhattan, KS
66503-2810, United States

Hours

Reviews

3.8
695 reviews
5 stars
313
4 stars
162
3 stars
79
2 stars
50
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and helpful, while others are reported as rude and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Wait Times

Long wait times are a common complaint, especially during peak hours, with some customers waiting over 20 minutes.

Cleanliness

The cleanliness of the establishment is frequently criticized, with reports of dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others reported issues with food quality, including melted ice cream and poorly prepared items.
  • KK
    Kristopher
    Oct 14, 2025
    5.0
    Ordered from the 3rd street location. They messed up the order really bad, we happened to be passing by the Anderson location and stopped in. They offered to remake our entire order instead of making us go all the way back across town during rush hour. Thank you so much for showing customer service is still alive!!!
  • TT
    thanh
    Sep 12, 2025
    5.0
    I enjoyed the way the staff explained the specials in detail.
  • NS
    Nova Sol
    Sep 10, 2025
    1.0
    The young lady working the drive thru was extremely rude. It ruined the entire experience for us as only second timers.
  • AM
    Andy McFarland
    Aug 25, 2025
    2.0
    10 minutes at the counter before someone helped us. 20 minutes to get food. This is ridiculous. You gotta do better.
  • AV
    Anabel Vazquez
    Aug 17, 2025
    1.0
    There was a line when I first Walked in, no one was at the counter another customer had to yell to get someone’s attention. My friend and I order our desserts. I waited Thirty minutes for my MooLatte and small plain cone with sprinkles. I had To go up and ask for it. Then they didn’t get my small cone just handed me an ice cream with some sprinkles. I’ve watched several other people leave with the same items o had but didn’t receive till thirty minutes later. Would not come here!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic fast-food options including soft-serve ice cream, signature shakes, burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 3116 Anderson Ave, Manhattan, KS, 66503-2810, USA.