Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
597 reviews
5 stars
320
4 stars
162
3 stars
40
2 stars
33
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; some employees received praise for their friendliness and helpfulness, while others were criticized for rudeness and poor service.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions in food preparation areas.
Food Quality
While many customers enjoyed the ice cream and some food items, there were complaints about food being cold, poorly prepared, or not meeting expectations.
Management Issues
Several reviews pointed out problems with management, including unprofessional behavior and poor handling of customer complaints.
Speed of Service
The speed of service received mixed reviews; some customers noted quick service, while others experienced long waits and order mix-ups.
- JJJ JNov 16, 20252.0Ice cream is sometimes sour due to inefficient cleaning of the ice cream machine. I have reported this to them and corporate a couple times. It improved for a short time, but then went back to sour tasting ice cream.
- TITanner ImlerNov 8, 20255.0Can't go wrong with DQ for blizzards and a burger.
- BMBrandon McLeyOct 12, 20255.0Received exceptional customer service from Caleb, which is very difficult to find these Days. Especially in the fast food industry
- JAJenn AnnOct 9, 20251.0The girl working today with the pink and purple hair needs fired! She shouldn't be working in customer service. The vehicle in front of me had to sit there and wave her hand for 5 minutes with no one coming over. She proceeded to hook her horn and still nothing. When it was finally my turn I asked for a lid on the blizzard and all she did was slightly slid it over the spoon! Not everyone eats the ice cream in the car! By time I got home there was a mess everywhere. Next time I'll just go across the street to McD's for ice cream.
- KBK. BurtonSep 29, 20255.0We used the drive-thru and I was having so many issues with the app. The cashier/worker was a wonderful girl who is very helpful and very kind. Having a good attitude toward customers is the most important thing to me at any establishment and she earns this DQ five stars by herself. Oh and the blizzards were good too LOL
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Maize, KS?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, the location features a drive-thru for convenient ordering and pickup.
Are there accommodations for families and children at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly with booster seats, high chairs, and is welcoming to children.
Can customers place orders online or use a mobile app for deals?
Yes, customers can order online via their website and download the Dairy Queen app for exclusive deals.
Is there outdoor seating available at the Dairy Queen location?
Yes, outdoor seating is available for guests at this Dairy Queen Grill & Chill.
What is the address and contact information for Dairy Queen Grill & Chill in Maize?
The address is 3820 N Maize Rd, Maize, KS 67101. The phone number is +1 316-777-6682.
What other dining options are near Dairy Queen Grill & Chill in Maize?
Nearby dining options include Noodles & Company, Barn'rds Sandwiches Soups Salad, Five Guys, Arby's, and Pizza Hut, providing a variety of cuisines for different tastes.
Are there nearby medical or dental services near Dairy Queen Grill & Chill?
Yes, Baxter Dental Associates, Tiny Teeth Pediatric Dentistry, Trimmell Anders and White Orthodontics, and Professional Endodontics are located nearby, which might be convenient for customers visiting for appointments.
What local amenities are close to Dairy Queen for additional convenience or activities?
Close to Dairy Queen are places like Kwik Shop gas station, Bitcoin Depot ATM, The Exchange Network ATM, Beau Monde West Spa for relaxation, and Wichita State University West campus for educational activities.