Dairy Queen Grill & Chill

4.1
600 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3820 N Maize Rd, Maize, KS
67101, United States

Hours

Reviews

4.1
600 reviews
5 stars
322
4 stars
162
3 stars
40
2 stars
33
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude behavior and poor management.

Food Consistency

While many customers enjoyed the food, there were complaints about incorrect orders, food quality issues, and cleanliness.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the dining area and food preparation areas.

Ice Cream Quality

Customers generally loved the ice cream, but there were complaints about inconsistent preparation and quality, particularly with Blizzards.
  • CL
    chris luckert
    Dec 29, 2025
    5.0
    Hannah Bannana was an absolute legend. Our Blizzards were stacked, perfect, and disappeared faster than my self-control. Multiple Choco Brownie Extremes, Oreo Blizzard, chocolate malt, cones with sprinkles… zero mistakes, zero sadness. Promote her immediately before someone else does. Also shoutout to Edgar in the lobby—dude cleaned the tables so fast it felt like a pit crew at NASCAR. Blink and the mess was gone. Great food, great vibes, elite team. Will 100% be back. 🍦🔥
  • AP
    Alisa Phillips
    Dec 28, 2025
    1.0
    I ordered 2 custom cakes - one very large and one medium. These were for a 100th birthday, a very big deal. I ordered them a week early. When I went to pick them up - guess what? NO CAKES!!
  • JJ
    J J
    Nov 16, 2025
    2.0
    Ice cream is sometimes sour due to inefficient cleaning of the ice cream machine. I have reported this to them and corporate a couple times. It improved for a short time, but then went back to sour tasting ice cream.
  • TI
    Tanner Imler
    Nov 8, 2025
    5.0
    Can't go wrong with DQ for blizzards and a burger.
  • JA
    Jenn Ann
    Oct 9, 2025
    1.0
    The girl working today with the pink and purple hair needs fired! She shouldn't be working in customer service. The vehicle in front of me had to sit there and wave her hand for 5 minutes with no one coming over. She proceeded to hook her horn and still nothing. When it was finally my turn I asked for a lid on the blizzard and all she did was slightly slid it over the spoon! Not everyone eats the ice cream in the car! By time I got home there was a mess everywhere. Next time I'll just go across the street to McD's for ice cream.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in Maize, KS?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.