Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude behavior and poor management.
Food Consistency
While many customers enjoyed the food, there were complaints about incorrect orders, food quality issues, and cleanliness.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the dining area and food preparation areas.
Ice Cream Quality
Customers generally loved the ice cream, but there were complaints about inconsistent preparation and quality, particularly with Blizzards.
CL
chris luckert
Dec 29, 2025
5.0
Hannah Bannana was an absolute legend. Our Blizzards were stacked, perfect, and disappeared faster than my self-control. Multiple Choco Brownie Extremes, Oreo Blizzard, chocolate malt, cones with sprinkles… zero mistakes, zero sadness. Promote her immediately before someone else does.
Also shoutout to Edgar in the lobby—dude cleaned the tables so fast it felt like a pit crew at NASCAR. Blink and the mess was gone.
Great food, great vibes, elite team. Will 100% be back. 🍦🔥
AP
Alisa Phillips
Dec 28, 2025
1.0
I ordered 2 custom cakes - one very large and one medium. These were for a 100th birthday, a very big deal. I ordered them a week early. When I went to pick them up - guess what? NO CAKES!!
JJ
J J
Nov 16, 2025
2.0
Ice cream is sometimes sour due to inefficient cleaning of the ice cream machine. I have reported this to them and corporate a couple times. It improved for a short time, but then went back to sour tasting ice cream.
TI
Tanner Imler
Nov 8, 2025
5.0
Can't go wrong with DQ for blizzards and a burger.
JA
Jenn Ann
Oct 9, 2025
1.0
The girl working today with the pink and purple hair needs fired! She shouldn't be working in customer service. The vehicle in front of me had to sit there and wave her hand for 5 minutes with no one coming over. She proceeded to hook her horn and still nothing. When it was finally my turn I asked for a lid on the blizzard and all she did was slightly slid it over the spoon! Not everyone eats the ice cream in the car! By time I got home there was a mess everywhere. Next time I'll just go across the street to McD's for ice cream.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Maize, KS?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, the location features a drive-thru for convenient ordering and pickup.
Are there accommodations for families and children at Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly with booster seats, high chairs, and is welcoming to children.
Can customers place orders online or use a mobile app for deals?
Yes, customers can order online via their website and download the Dairy Queen app for exclusive deals.
Is there outdoor seating available at the Dairy Queen location?
Yes, outdoor seating is available for guests at this Dairy Queen Grill & Chill.
What is the address and contact information for Dairy Queen Grill & Chill in Maize?
The address is 3820 N Maize Rd, Maize, KS 67101. The phone number is +1 316-777-6682.
What other dining options are near Dairy Queen Grill & Chill in Maize?
Nearby dining options include Noodles & Company, Barn'rds Sandwiches Soups Salad, Five Guys, Arby's, and Pizza Hut, providing a variety of cuisines for different tastes.
Are there nearby medical or dental services near Dairy Queen Grill & Chill?
Yes, Baxter Dental Associates, Tiny Teeth Pediatric Dentistry, Trimmell Anders and White Orthodontics, and Professional Endodontics are located nearby, which might be convenient for customers visiting for appointments.
What local amenities are close to Dairy Queen for additional convenience or activities?
Close to Dairy Queen are places like Kwik Shop gas station, Bitcoin Depot ATM, The Exchange Network ATM, Beau Monde West Spa for relaxation, and Wichita State University West campus for educational activities.