Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
400 reviews
5 stars
162
4 stars
105
3 stars
61
2 stars
25
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive staff, although some reported rude or unhelpful interactions.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others reported cold, poorly prepared food.
Service Speed
Numerous complaints about slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Inconsistent cleanliness noted, with some customers mentioning a dirty environment while others found it clean.
Ice Cream
Ice cream received consistently positive feedback, with many customers highlighting its quality.
RP
Ronak Patel
Jan 11, 2026
5.0
I stopped in on a Sunday afternoon to grab an ice cream cake and was greeted by a very friendly employee.. he took the time to explain each ice cream cake case. It's nice to see great customer service especially nowadays. Great people working here! Oh, and the ice cream cake was delicious :)
PP
Palak Patel
Jan 7, 2026
5.0
We love coming to this Dairy Queen😋 had such great customer service and was super patient and kind.Rings was superb.
B7
Blitz 72
Dec 27, 2025
1.0
Has gone so far downhill since the new owners I'll go to sonic for ice cream now. Food is good but service is slower and slower and mistakes are greater and greater. Don't order online unless you have 20 or more minutes longer than the app says it will be ready. To quote other locals "just go to Sonic" that way will at least have one place left in Lyons.
CK
Cassidy Kennedy
Dec 4, 2025
1.0
waited in line for almost 40 minutes and they didn't give me all my food, then they wouldn't answer the phone after. just go to sonic
JL
Julie Loder
Oct 13, 2025
1.0
Food was lukewarm. Ordered ice cream and didn't get it.
What are the operating hours of Dairy Queen Grill & Chill in Lyons, KS?
The restaurant is open Monday to Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, Dairy Queen Grill & Chill serves breakfast.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location has seating available along with booster seats and high chairs for families.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, offers booster seats and high chairs, has restrooms, and is wheelchair accessible.
Can customers use drive-thru and mobile ordering services at Dairy Queen Grill & Chill?
Yes, the restaurant features a drive-thru and offers mobile ordering and rewards through their app.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 215 W Main St, Lyons, KS 67554-1911, USA.
What nearby places can customers visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit the Lyons Public Library for a quiet read or the City of Lyons town hall for local information before or after dining.
Are there any nearby coffee shops or cafes near Dairy Queen Grill & Chill?
Yes, Brew 56 is a nearby coffee shop and cafe that customers might enjoy visiting around their meal.
Where can customers find shipping and delivery services close to Dairy Queen Grill & Chill?
The UPS Authorized Shipping Provider is located nearby and offers courier and delivery services.
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Certified March 01, 2026Yext Knowledge Graph
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