Dairy Queen Grill & Chill

3.8
400 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
215 W Main St, Lyons, KS
67554-1911, United States

Hours

Reviews

3.8
400 reviews
5 stars
162
4 stars
105
3 stars
61
2 stars
25
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Many reviews indicated that food was often cold, poorly prepared, or not worth the price.

Positive Staff Interactions

Some customers praised the friendly and accommodating staff, despite the service issues.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and unsanitary conditions.

Ice Cream Praise

The ice cream, particularly Blizzards, received positive feedback, with many customers enjoying their treats.
  • RP
    Ronak Patel
    2 days ago
    5.0
    I stopped in on a Sunday afternoon to grab an ice cream cake and was greeted by a very friendly employee.. he took the time to explain each ice cream cake case. It's nice to see great customer service especially nowadays. Great people working here! Oh, and the ice cream cake was delicious :)
  • PP
    Palak Patel
    6 days ago
    5.0
    We love coming to this Dairy Queen😋 had such great customer service and was super patient and kind.Rings was superb.
  • B7
    Blitz 72
    Dec 27, 2025
    1.0
    Has gone so far downhill since the new owners I'll go to sonic for ice cream now. Food is good but service is slower and slower and mistakes are greater and greater. Don't order online unless you have 20 or more minutes longer than the app says it will be ready. To quote other locals "just go to Sonic" that way will at least have one place left in Lyons.
  • CK
    Cassidy Kennedy
    Dec 4, 2025
    1.0
    waited in line for almost 40 minutes and they didn't give me all my food, then they wouldn't answer the phone after. just go to sonic
  • JL
    Julie Loder
    Oct 13, 2025
    1.0
    Food was lukewarm. Ordered ice cream and didn't get it.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Lyons, KS?

The restaurant is open Monday to Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.