Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Many reviews indicated that food was often cold, poorly prepared, or not worth the price.
Positive Staff Interactions
Some customers praised the friendly and accommodating staff, despite the service issues.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and unsanitary conditions.
Ice Cream Praise
The ice cream, particularly Blizzards, received positive feedback, with many customers enjoying their treats.
RP
Ronak Patel
2 days ago
5.0
I stopped in on a Sunday afternoon to grab an ice cream cake and was greeted by a very friendly employee.. he took the time to explain each ice cream cake case. It's nice to see great customer service especially nowadays. Great people working here! Oh, and the ice cream cake was delicious :)
PP
Palak Patel
6 days ago
5.0
We love coming to this Dairy Queen😋 had such great customer service and was super patient and kind.Rings was superb.
B7
Blitz 72
Dec 27, 2025
1.0
Has gone so far downhill since the new owners I'll go to sonic for ice cream now. Food is good but service is slower and slower and mistakes are greater and greater. Don't order online unless you have 20 or more minutes longer than the app says it will be ready. To quote other locals "just go to Sonic" that way will at least have one place left in Lyons.
CK
Cassidy Kennedy
Dec 4, 2025
1.0
waited in line for almost 40 minutes and they didn't give me all my food, then they wouldn't answer the phone after. just go to sonic
JL
Julie Loder
Oct 13, 2025
1.0
Food was lukewarm. Ordered ice cream and didn't get it.