Wendy's

3.4
760 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10203 Woodland Road, Lenexa, KS
66220, United States

Hours

Reviews

3.4
760 reviews
5 stars
258
4 stars
150
3 stars
123
2 stars
71
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality.

Food Quality

Several customers complained about cold, stale, or improperly prepared food, including raw chicken and old fries.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.

Cleanliness

The cleanliness of the restaurant was criticized, with reports of dirty tables and unsanitary conditions.
  • TF
    Tom Ford
    Nov 16, 2025
    2.0
    Ordered my food, guy at the counter tossed my drink cup into my tray so I could *fetch* it. The food is what I ordered but wow the "Baconator" had 1 piece of bacon broken between the patties and 1 piece of broken bacon on top, seriously. Then eating in the lobby and the cup guy comes out and changes the big trash cans next to my table. It really sucks because I'm in this area every day and will have to find another place to stop if I'm in a hurry.
  • JH
    Jay Hiatt
    Oct 20, 2025
    1.0
    Drive thru person taking my order wouldn’t even let me speak, very rude and terrible customer service.
  • CB
    Clyde Biers
    Oct 9, 2025
    1.0
    Sorry it’s Wendy’s I’ve ever been though I’m done with Wendy’s
  • AR
    Andrew Ryder
    Sep 27, 2025
    2.0
    Went through the drive thru and ordered a Baconator and Baconator Fries. The fries were fine but when I got home to check the burger all I got was a cheeseburger with a torn bun. Absolutely disappointed and upset at getting the entirely wrong burger and the quality of what I ended up with instead.
  • BB
    Bailey
    Sep 25, 2025
    5.0
    clean, tastes, Chrissy fries and chicken nuggets. Very delicious hamburgers, but the workers always take forever to take my prder and they just walk past me and stare. They are rude and arrogant.

Frequently Asked Questions About Wendy's

Is 10203 Woodland Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.