Brand Certified
Wendy's
3.2(978 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
8699 Blue Jacket, Lenexa, KS
66214, United States
Certified by Wendy's • Feb 22, 2026
(913) 492-7134
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/ks/lenexa/8699-blue-jacket
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.2
978 reviews
5 stars
276
4 stars
227
3 stars
160
2 stars
81
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and slow drive-thru times.
Food Quality
Many reviews highlighted issues with food temperature and freshness, with several customers receiving cold or improperly prepared items.
Inconsistency
The quality of service and food varied significantly, with some customers having positive experiences while others faced numerous issues.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and bathrooms.
Customer Experience
Overall, many customers expressed frustration with their experiences, citing a lack of professionalism and care from staff.
- JCjohn carterJan 29, 20261.0Everything was cold. Pop was flat.
- VHVeronica huertaJan 14, 20261.0They cannot even get a simple order correct
- KJKelsey JordanJan 10, 20265.0We had a great experience— Rick was very friendly and professional. Food came out hot and fresh. 10/10 service. Everything was clean. Best Wendy’s location!
- KKKaylaJan 6, 20261.0If I could leave a lower review I would. Sometimes, we are desperate enough to get a Frosty from this location it’s either wrong or not working. We always get a chocolate brownie batter frosty and this time it was completely liquid, actually just warm. Didn’t even tell us that it wasnt ready or that the machine wasn’t working. The temperature in our car driving home actually did more work to make it cold than anything else. The manager and the workers were on their phones and thats not usually a problem for me but it’s just another thing to get frustrated over. Terrible drive thru experience. No pleasantries, no communication, just nothing. Save your money and go somewhere else.
- DGDrumbumm GamingJan 6, 20261.0Went there for 1 frosty, no one else in line, barely greeted me so i had no idea if he was ready for me to say anything. It didnt take too long to get my item but he was more focused on the conversation with his coworkers than anything else. The frosty was soupy and warm, 2 bites in i decided it wasnt worth it, tasted terrible. On the car ride home the room temperature made the frosty more thick and cold than when it was served to me. Highly reccomend avoiding this location.
Frequently Asked Questions About Wendy's
Is 8699 Blue Jacket Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's, 8699 Blue Jacket?
The drive-thru at Wendy's is open daily from 8:00 AM to 12:00 AM midnight.
Does Wendy's at 8699 Blue Jacket serve breakfast?
Yes, this Wendy's location serves breakfast items including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is there a delivery option available at Wendy's in Lenexa, KS?
Yes, delivery is available at this Wendy's location. You can check availability or order via their app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Blue Jacket?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's at 8699 Blue Jacket?
You can provide feedback via Wendy's Customer Care team through live chat on their Contact page, call 888-624-8140, or directly call the location at (913) 492-7134. Also, you can fill out a customer satisfaction survey online.
Where can I find Wendy's menu pricing and nutrition information for this location?
Menu prices and nutrition info can be found on Wendy's official website or mobile app by selecting this location. Nutrition and allergen details are available under each menu item and in-restaurant posters.
What dining options does Wendy's at 8699 Blue Jacket offer?
This location offers dine-in, drive-thru, takeout, and delivery services. However, curbside pickup is not available.
What nearby restaurants can I visit along with Wendy's at 8699 Blue Jacket?
Near Wendy's, you can visit Panchos Mexican Food, which offers Mexican and fast food options, perfect for trying different cuisines in Lenexa.
Are there any nearby facilities or services around Wendy's at 8699 Blue Jacket for convenience?
Yes, near Wendy's you will find a bp gas station, Bank of America ATM, and insurance agencies like Steve Dickerson - State Farm, which might be useful for errands during your visit.
What nearby health and medical services are around Wendy's at 8699 Blue Jacket?
Close to Wendy's are several medical providers including Neighborhood Hearing Aid Center, Dr. Edward Amet (dentist), Reconstructive & Implant Dental Center, and N:OW Fitness gym for wellness needs.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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