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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Mixed reviews on customer service; some staff are friendly and accommodating, while others are reported as rude and dismissive.
Smoothie Quality
Smoothies are generally praised for their taste and freshness, but there are complaints about inconsistency and issues with dilution.
Food Quality
Food quality is inconsistent; while some items are enjoyed, others are criticized for being bland or incorrect.
Order Accuracy
Frequent issues with order accuracy and fulfillment, leading to customer dissatisfaction.
Cleanliness and Environment
The establishment is noted for being clean and having a pleasant atmosphere, although some reviews mention concerns about staff hygiene.
CS
Carol Semaan
Oct 17, 2025
1.0
The Gentleman that took my order was very pleasant with all my allergies he was more than accommodating. I said NO DAIRY yet when I received my flatbread turkey spinach, romain tomatoes & red onions there was ranch dressing on the spinach & on other parts of the sandwich, Flatbread. I asked them what was this dressingtje short rude women with brown hair said you didnt say no ranch very rudely and I said I did mention NO DAIRY SHE KEPT SAYING WELL THAT YOU DID NOT SAY NI RANCH AND WAS NOT GOING TO MAKE A FRESH FLATBREAD FOR ME. THEN THE IC GETLEMAN SAID WE WILL PREPATE A NEW SANDWHICH. THEN I aske if the had olive oil & lemon he did not answer however tbe rude lady said very abruptly NO WE DO NOT HAVE OLIVE OIL OR LENON I SAID THEN PLAIN IT IS. WHEN SHE DELIVERED THE NEWLY MADE FLATBREAD TO MY TABLE ... I SAID THANK YOU & SHE DID NOT SAY A WORD & WALKED AWAY ABRUPTLY. THIS NEEDS TO BE ADDRESSED SO YOU DO MOT LOSE BUSINESS
CUSTOMER SERVICE SATISFACTION IS THE #1 KEY TO THE SUCCESS OF A BUSINESS. I HAVE OWNED MY BUSINESS 34 YEARS DEALING WITH CLUENTS DAY IN AND DAY OUT. I HAVE NEVER BEEN TREATED SO POORLY FOR NO READIN AT ALL.
BEST,
CAROL SEMAAN
SD
Shawn Diebold
Oct 11, 2025
1.0
They have a phine number and never answer. Many times the app says 0 delivery then it charges you anyways and there's no one to talk to about it
JA
James Anderson
Oct 3, 2025
1.0
Worst smoothie I’ve ever had any other location taste great big girl working there doesn’t know what she’s doing should have read the reviews before going there
MD
Meron D
Sep 17, 2025
1.0
If giving a zero star was possible, that would have been what I put! This place was the worst! They thought that I don't understand so the tried to steal from me! I went in and ordered 3 mango magic smoothie. The total should have been $24.80 with tax and no tip. But when I got my resit, they put on that I gave them an $85.41 tip! Please check you papers before leaving this horrible store! Nobody does not call me back still you steal me !!!!!!!!!! I don't have any mistakes 💯 check your videos i really disappointed for your customer service
AU
Amy R U
Sep 3, 2025
5.0
Fresh, healthy. Small menu of food choices for a lunch, snack or quick, informal dinner. + lots of smoothies which can be customized.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Tropical Smoothie Cafe offer delivery services and what are the delivery hours?
Yes, delivery is available Monday to Friday and Sunday from 8:00 AM to 8:30 PM, and Saturday from 8:00 PM to 8:30 PM.
Can I use curbside pickup at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers curbside pickup at participating locations.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe has a mobile app available for both Apple iOS and Android devices for menu browsing and ordering.
What types of food and beverages does Tropical Smoothie Cafe specialize in?
They specialize in fresh smoothies, wraps, flatbreads, bowls, salads, acai bowls, and specialty beverages, with options including gluten-free and vegan items.
What are the happy hour days and times at Tropical Smoothie Cafe?
Happy Hour runs Monday through Friday from 3:00 PM to 5:00 PM.
What pet services are nearby Tropical Smoothie Cafe for customers with pets?
Nearby pet services include Kansas City Grooming Academy, Nature's Select Pet Foods, and The Puppy Parlor where you can find pet grooming, pet food, and training services.
What nearby entertainment options are available around Tropical Smoothie Cafe?
Customers can visit REW Music or R.E.W. Music for musical instruments and DVDs, and A Touch of Creativity Art Studio for art galleries and classes, offering entertainment before or after dining.
Are there other dining options near Tropical Smoothie Cafe?
Yes, nearby dining options include Shalom Ethiopian Cuisine, Selamta Restaurant and Bar, Tanner's Bar & Grill, Ronnie's Restaurant, and Peachwave Frozen Yogurt.