Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Mixed reviews on customer service; some staff were friendly and accommodating, while others were reported as rude and dismissive.
Smoothie Quality
Smoothies received praise for being delicious and refreshing, but there were complaints about inconsistency in preparation and quality.
Food Quality
Food options are generally well-received, though some customers noted issues with flavor and incorrect orders.
Cleanliness and Environment
The establishment is described as clean and pleasant, but there were concerns about staff hygiene practices.
Order Issues
Frequent complaints about order mix-ups and issues with the app, leading to customer dissatisfaction.
HN
Haylee Nguyen
2 days ago
2.0
Didn’t pack my flat bread 🦶
But I love their smoothies
GH
Gerianne Hughs
Jan 3, 2026
5.0
Very good
CB
Carey Bush
Dec 31, 2025
5.0
Frank was awesome. Helped me pick the right smoothie like a high-class sommelier, & it was perfect!
VD
Vanilla Davis
Dec 17, 2025
4.0
This place was chill and I was able to do some homework in there seating area. The music playlist was fire.
CS
Carol Semaan
Oct 17, 2025
1.0
The Gentleman that took my order was very pleasant with all my allergies he was more than accommodating. I said NO DAIRY yet when I received my flatbread turkey spinach, romain tomatoes & red onions there was ranch dressing on the spinach & on other parts of the sandwich, Flatbread. I asked them what was this dressingtje short rude women with brown hair said you didnt say no ranch very rudely and I said I did mention NO DAIRY SHE KEPT SAYING WELL THAT YOU DID NOT SAY NI RANCH AND WAS NOT GOING TO MAKE A FRESH FLATBREAD FOR ME. THEN THE IC GETLEMAN SAID WE WILL PREPATE A NEW SANDWHICH. THEN I aske if the had olive oil & lemon he did not answer however tbe rude lady said very abruptly NO WE DO NOT HAVE OLIVE OIL OR LENON I SAID THEN PLAIN IT IS. WHEN SHE DELIVERED THE NEWLY MADE FLATBREAD TO MY TABLE ... I SAID THANK YOU & SHE DID NOT SAY A WORD & WALKED AWAY ABRUPTLY. THIS NEEDS TO BE ADDRESSED SO YOU DO MOT LOSE BUSINESS
CUSTOMER SERVICE SATISFACTION IS THE #1 KEY TO THE SUCCESS OF A BUSINESS. I HAVE OWNED MY BUSINESS 34 YEARS DEALING WITH CLUENTS DAY IN AND DAY OUT. I HAVE NEVER BEEN TREATED SO POORLY FOR NO READIN AT ALL.
BEST,
CAROL SEMAAN
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Tropical Smoothie Cafe offer delivery services and what are the delivery hours?
Yes, delivery is available Monday to Friday and Sunday from 8:00 AM to 8:30 PM, and Saturday from 8:00 PM to 8:30 PM.
Can I use curbside pickup at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers curbside pickup at participating locations.
What payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering from Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe has a mobile app available for both Apple iOS and Android devices for menu browsing and ordering.
What types of food and beverages does Tropical Smoothie Cafe specialize in?
They specialize in fresh smoothies, wraps, flatbreads, bowls, salads, acai bowls, and specialty beverages, with options including gluten-free and vegan items.
What are the happy hour days and times at Tropical Smoothie Cafe?
Happy Hour runs Monday through Friday from 3:00 PM to 5:00 PM.
What pet services are nearby Tropical Smoothie Cafe for customers with pets?
Nearby pet services include Kansas City Grooming Academy, Nature's Select Pet Foods, and The Puppy Parlor where you can find pet grooming, pet food, and training services.
What nearby entertainment options are available around Tropical Smoothie Cafe?
Customers can visit REW Music or R.E.W. Music for musical instruments and DVDs, and A Touch of Creativity Art Studio for art galleries and classes, offering entertainment before or after dining.
Are there other dining options near Tropical Smoothie Cafe?
Yes, nearby dining options include Shalom Ethiopian Cuisine, Selamta Restaurant and Bar, Tanner's Bar & Grill, Ronnie's Restaurant, and Peachwave Frozen Yogurt.