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Sonic Drive-In

3.3
(979 reviews)

Business Details

15745 W 87th St. Parkway, Lenexa, KS
66219, United States
(913) 310-9980

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lenexa, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 15745 W 87th St. Parkway for the ultimate SONIC experience!

Location

Sonic Drive-In
15745 W 87th St. Parkway, Lenexa, KS
66219, United States

Hours

Reviews

3.3
979 reviews
5 stars
333
4 stars
218
3 stars
118
2 stars
70
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for service, often exceeding 15-30 minutes, even when the restaurant was not busy.

Food Quality

Many reviews mentioned issues with food quality, including burnt and stale items, incorrect orders, and overall dissatisfaction with the food served.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others reported rude or dismissive behavior from employees.

Management Issues

Several reviews indicated a lack of effective management, with complaints about understaffing, broken equipment, and poor customer service practices.
  • YY
    yancovigen
    4 days ago
    2.0
    I ordered takeaway and have never had an issue with this sonic until today. They just straight up didn’t give me tater tots. Didn’t notice till I got home but I guess that’s a lesson for me to check the. Bag in the future. Disappointed
  • DS
    David Sprague
    5 days ago
    1.0
    store needs massive help. waited 10 minutes with zero help thru drive thru.
  • DD
    David
    Jan 29, 2026
    1.0
    Slow
  • JW
    Jeffrey Wingert
    Dec 20, 2025
    1.0
    I think sonic is going downhill. Anymore when I try ordering it's some person who clearly doesn't want to be there, and it shows. Food is getting to sloppy, they must only hire lazy people
  • CD
    Chuong Doan
    Dec 18, 2025
    2.0
    I waited far too long for a fast food order. The employee was nice and apologetic about the wait at least. But for $10 my chicken sandwich and fries tots were completely unacceptable: they were both burned and stale. Sonic has really gone downhill.

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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