Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Lenexa, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 15745 W 87th St. Parkway for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
975 reviews
5 stars
332
4 stars
218
3 stars
118
2 stars
69
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for service, often exceeding 15-30 minutes, even when the restaurant was not busy.
Food Quality
Several reviews indicated issues with food quality, including burnt items, incorrect orders, and food that was old or poorly prepared.
Staff Attitude
Mixed feedback on staff attitude; while some customers praised individual employees for their friendliness, many others reported rude or dismissive behavior from staff.
Management Issues
Numerous reviews pointed to poor management and operational issues, such as broken equipment and understaffing, contributing to the overall negative experience.
- JWJeffrey WingertDec 20, 20251.0I think sonic is going downhill. Anymore when I try ordering it's some person who clearly doesn't want to be there, and it shows. Food is getting to sloppy, they must only hire lazy people
- PAPaul ArnholdDec 19, 20251.0Attempted to order for 10 mins. The woman started taking our order but didn’t make it past the first item. Bummer to see how far this chain has fallen.
- CDChuong DoanDec 18, 20252.0I waited far too long for a fast food order. The employee was nice and apologetic about the wait at least. But for $10 my chicken sandwich and fries tots were completely unacceptable: they were both burned and stale. Sonic has really gone downhill.
- MRMichael RectorDec 15, 20254.0I saw alot of negative comments and decided to give this place a try. I ordered the Super Sonic Burrito with tots and French toast sticks. The Burrito was very good and the tots were crispy just how I like them. French toast sticks were hot. Everything was very good. I did have to ask for salsa for the Burrito. Taylor was very friendly, so don't go by all the negative comments, Try them yourself! I'll be back!
- HCHannah CaudilloDec 14, 20251.0horrible service. waited way too long, they forgot my cheese tots and when i went back for them they didn’t melt the cheese.