Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers expressed frustration with the slow service and long wait times, often exceeding 20 minutes, even with short lines.
Customer Service
While some reviews highlighted friendly and engaging staff, others reported rude behavior and poor order management.
Drink Quality
Overall, customers praised the quality and taste of the drinks, with many expressing satisfaction with their orders.
Order Accuracy
Several reviews noted issues with incorrect orders, including wrong drink types and missing items.
LH
Lexi Howell
Dec 26, 2025
1.0
Asked for no ice in a drink, it was made with ice the barista then rolled her eyes at me and drained the drink of ice then handed it back to me half full. Other Dutch bros are better than this location I would chose one of those before this location.
SS
Squatch
Dec 21, 2025
5.0
The protein coffee was actually pretty good
LW
linda williams
Dec 1, 2025
1.0
Went before school with plenty of time to get a coffee. Noticed the line was short (3 cars in line) so decided to wait. Waited about 5 mins before they took my order but then after I paid waited 20 mins before my drinks were ready. Way too long for a wait time. I work in a drive through place and this is just way too long!!!
PB
Pamula Baker
Nov 26, 2025
4.0
I love Dutch Bros, but the speed at this location is getting really frustrating. Every morning I come by, the crew takes forever to make drinks. This morning was a perfect example: the drive-thru line was long, so I went to the walk-up window thinking it would be faster. They took my order quickly… but then I watched about 13 cars get their drinks before I even got mine.
There are three people working the window every morning, but it feels like the walk-up customers get ignored. I come here about three times a week, but waiting 15 minutes outside for one coffee is getting ridiculous. I really hope the speed and organization improves, because I actually like this place — just not the wait times.
KW
Kaylane Wickert
Nov 25, 2025
1.0
To begin, there are two lines yet the employee only served the line closest to the building. Our order was taken after 3 cars in the other line. We ordered two drinks and she didn’t repeat back what we ordered. When we got to the window one of the drinks was completely wrong. It was supposed to be a hot, drip coffee and we received an iced coffee. Then when the barista asked if we wanted straws and we said “no” she still gave us 2 straws. Makes you wonder if they’re completely not listening.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee in Lenexa?
Dutch Bros Coffee in Lenexa is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, they offer sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options available at Dutch Bros Coffee?
Yes, you can enjoy caffeine-free versions of classic espresso drinks made with decaffeinated espresso, as well as Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I order ahead or use curbside pickup at this Dutch Bros Coffee location?
Yes, Dutch Bros Coffee offers curbside pickup, but they do not provide delivery services directly.
Do they accept mobile payment methods at Dutch Bros Coffee?
Yes, they accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. However, they typically do not accept personal checks.
Where can I find Dutch Bros Coffee near Embassy Suites by Hilton Kansas City Olathe?
Dutch Bros Coffee is located nearby at 18181 W 101st St, Lenexa, KS, which is convenient for guests staying at Embassy Suites by Hilton Kansas City Olathe.
Are there dining options close to Dutch Bros Coffee in Lenexa?
Yes, there are several nearby dining options including Johnny's Tavern for pizza and drinks, Burger Shed for burgers and American cuisine, and The Rub Bar-B-Que for barbecue.
What entertainment or event venues are close to Dutch Bros Coffee in Lenexa?
The Olathe Conference Center is nearby, offering event and concert venues for local entertainment.
Does Dutch Bros Coffee have a drive-thru and is it family-friendly?
Yes, Dutch Bros Coffee in Lenexa has a drive-thru and welcomes families, including offering kids' drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for every dollar spent at Dutch Bros Coffee with no limit on points. If you forget your phone, just provide your phone number to your broista to collect points.