Dutch Bros Coffee

4.2
170 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
18181 W 101st St, Lenexa, KS
66219, United States

Hours

Reviews

4.2
170 reviews
5 stars
123
4 stars
8
3 stars
7
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers expressed frustration with the slow service and long wait times, often exceeding 20 minutes, even with short lines.

Customer Service

While some reviews highlighted friendly and engaging staff, others reported rude behavior and poor order management.

Drink Quality

Overall, customers praised the quality and taste of the drinks, with many expressing satisfaction with their orders.

Order Accuracy

Several reviews noted issues with incorrect orders, including wrong drink types and missing items.
  • LH
    Lexi Howell
    Dec 26, 2025
    1.0
    Asked for no ice in a drink, it was made with ice the barista then rolled her eyes at me and drained the drink of ice then handed it back to me half full. Other Dutch bros are better than this location I would chose one of those before this location.
  • SS
    Squatch
    Dec 21, 2025
    5.0
    The protein coffee was actually pretty good
  • LW
    linda williams
    Dec 1, 2025
    1.0
    Went before school with plenty of time to get a coffee. Noticed the line was short (3 cars in line) so decided to wait. Waited about 5 mins before they took my order but then after I paid waited 20 mins before my drinks were ready. Way too long for a wait time. I work in a drive through place and this is just way too long!!!
  • PB
    Pamula Baker
    Nov 26, 2025
    4.0
    I love Dutch Bros, but the speed at this location is getting really frustrating. Every morning I come by, the crew takes forever to make drinks. This morning was a perfect example: the drive-thru line was long, so I went to the walk-up window thinking it would be faster. They took my order quickly… but then I watched about 13 cars get their drinks before I even got mine. There are three people working the window every morning, but it feels like the walk-up customers get ignored. I come here about three times a week, but waiting 15 minutes outside for one coffee is getting ridiculous. I really hope the speed and organization improves, because I actually like this place — just not the wait times.
  • KW
    Kaylane Wickert
    Nov 25, 2025
    1.0
    To begin, there are two lines yet the employee only served the line closest to the building. Our order was taken after 3 cars in the other line. We ordered two drinks and she didn’t repeat back what we ordered. When we got to the window one of the drinks was completely wrong. It was supposed to be a hot, drip coffee and we received an iced coffee. Then when the barista asked if we wanted straws and we said “no” she still gave us 2 straws. Makes you wonder if they’re completely not listening.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!